Customer Service Representative

TalentPop App

Stellenbosch, Western Cape

Salary not listedFull-time · Posted 2 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

About Us TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

Annual performance-based increases
Paid time off
Health and dental insurance or a monthly health stipend
Holiday bonuses
Permanent work-from-home setup
Opportunities for career advancement as we continue to grow

Responsibilities

Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
Assist Customers: Support customers with orders, shipping, product details, and returns.
Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

Proficiency in English (both written and verbal).
At least 1 year of online/remote customer service experience.
Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage.
Excellent problem-solving and communication skills.
Adaptable and solutions-oriented mindset.

Technical Requirements

Personally owned PC or laptop with an i5 processor or equivalent.
Minimum of 25 Mbps for both upload and download internet speed.

APPLICATION INSTRUCTIONS

To ensure your application is processed correctly, please follow these steps:

When selecting the position, please choose ""Customer Service"" from the list.
When prompted for an application code, use: CS

Excited to grow your career with TalentPop App? Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Stellenbosch?

Many customer service roles in Stellenbosch are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Linkedin" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Linkedin · Posted 2 days ago