Dealer Principal - Motus Toyota Strijdom Park
Motus
Randburg, Gauteng
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
Motus Toyota Strijdom Park currently holds a vacancy for a Dealer Principal.
This position is regarded as a key senior management role, and it would be expected that the individual will properly manage the Dealership and ensure its profitability.
Reporting to the Franchise Director, the Dealer Principal is fully responsible for the management of the Dealership, which includes:
- Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
- Ability to develop and implement strategies for growth
- Ability to make sound business decisions
- Ability to apply modern business methods
- Ability to ensure maximum efficiency and profitability in all departments
- Ability to create a customer centric environment and maximize customer service levels
- Ability to manage cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment
- Ability to manage risk and ensure audit requirement compliance
- Ability to ensure dealer compliance to franchise standards and target requirements
- Ability to create a high-performance culture and climate in the dealership
- Strong ability to attract, motivate and retain talent
- Ability to develop and encourage strong working relationships at all levels in the business
- Ability to work under pressure
- Ability to work both in a team and independently
- Ensure that all assets of the Company are properly secured
- Monitor the market position consistently, and the sales versus manufacturer’s targets
- Monitor the sales versus NAAMSA, the competitors’ sales and market activity, and compare the performance against the previous year
- Forecast peaks sales criteria to maximize stock levels
- Review all pricing policies, sales discounts, fleet discounts, parts pricing, and labour rates
- Ensure that stock levels are kept at required levels and forecast for the future
- Monitor the ageing of stocks and effect adjustments to keep in place
- Generate research into Customer Satisfaction requirements for improvement
KNOWLEDGE, SKILLS AND QUALIFICATIONS:
- Post matric qualification
- A minimum of 5 years in a Dealer Principal position
- Valid Driver’s License
- Clear Criminal and Credit Record
- Basic business and financial acumen
- Sound knowledge of manufacturer requirements.
- Knowledge of governance and compliance regulations and requirements
- Fully computer literate
- Motor industry trading experience
- Entrepreneurial skills
- Excellent communication and customer service skills
- Sound understanding of sales, service and parts
- Good administrative skills
Found on Indeed · Posted 3 weeks ago · Last checked 2 weeks ago
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What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Randburg?
Many customer service roles in Randburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 3 weeks ago