Debt Collector Specialist

We are seeking a highly motivated and experienced Debt Collection Agent to join our team.

Job Description:

• The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.

Key Responsibilities:

• Contact debtors via phone, email, and mail to collect outstanding debts.
• Negotiate payment plans and settlements in accordance with company policies and procedures.
• Document all collection activities accurately and efficiently.
• Conduct skip tracing to locate and contact debtors.
• Able to achieve monthly collection goals.

Qualifications:

• Must have at least 2 years of Debt Collection experience.
• Strong negotiation skills with proven ability to recover delinquent accounts.
• Experience with 3rd party collection is a plus, but not required.
• Excellent communication skills.
• Ability to handle difficult conversations with professionalism.
• Strong organizational skills and attention to detail. Proficient in Evolution, Secure CRM, Symplicity and other collection software.

Job Types: Full-time, Permanent

Pay: R60,00 - R65,00 per hour

Experience:

• Debt Collection : 2 years (Required)
• Work from Home: 2 years (Required)
• US Debt Collections : 2 years (Preferred)
• 3rd party collection: 2 years (Preferred)

Work Location: Remote