Debtors Administrator

Main Responsibilities

Tasks

1.

Payment Allocations

· Allocate incoming payments to appropriate customer accounts

· Request remittances from clients, and allocate accordingly

· Send out updated statements to clients daily upon completing bank allocations(overdue balances)

· Follow up weekly with the Bank on the unknown payments

· Resolve customer and credit controller queries related to unallocated or incorrectly matched payments(Recons where necessary)

· Prepare and request correction journals for incorrect payment allocations

· Loading of Monthly Debit Orders

3.

Portals

· Ensure that all invoices that need to be uploaded on client payment Portals are done

· Monitor the PO’s and proactively inform client before the PO’s are depleted and ensure the new PO is loaded/raised before the next invoice upload

4.

Administrative

· Request contracts and compile the required documents for Legal Handover process

· Assist with Audit requirements

· Investigate credit balances on the DAA and execute corrective measures

· Attend to all post billing(special clients) activities

5.

Manage business relationships

· Foster effective and professional relationships with business partners, internal stakeholders, and external clients to ensure co-operation and ongoing support.

· Foster a positive work environment built on mutual respect with staff, and superiors.

· Liaise with relevant teams and departments for support and assistance in resolving queries and escalations.

· Attend and provide input into various forums to ensure alignment between relevant business units.

6.

Adhoc

· Ensure adherence to company policies and procedures

· Assist in the implementation of any new policies and procedures

· Assist in the execution of any key initiatives or process changes, as may be required by management to improve the overall performance of the Credit Operations team

· Execute on any adhoc activities or requests for information, as may be required by management

Qualifications and Experience

Minimum Qualifications:

· Matric.

· Relevant 3-year diploma/degree is advantageous.

Experience:

· At least 3 years’ collection related work experience.

· At least 1 years’ finance administrative experience would be advantageous.

Knowledge and Skills

Knowledge

· Knowledge of credit and collections management.

· Knowledge of Microsoft Office applications.

Skills

· Excellent written and oral communication skills.

· Change management skills.

· Influencing skills.

· Client-centred

· Results orientation

· Strong problem-solving ability

· Ability to drive to the root cause of a problem

Job Types: Full-time, Permanent

Work Location: In person