Debtors Clerk – City Hotel | Cape Town CBD

An established hotel in Cape Town is urgently seeking an experienced Debtors Clerk to join its finance team.

The successful candidate will be responsible for managing the hotel’s debtors and accounts receivable processes. This includes invoicing, payment allocations, account reconciliations, credit control, following up on outstanding payments and resolving billing queries.

Key Responsibilities

• Manage a monthly debtors book of approximately R6 million to R8 million
• Process invoices and credit notes accurately
• Allocate payments to the correct customer accounts
• Prepare and distribute monthly debtor statements
• Complete debtor reconciliations and age analysis reports
• Follow up on outstanding accounts by telephone and email
• Manage accounts across 30-, 60- and 90-day ageing periods
• Investigate unidentified payments and account discrepancies
• Resolve debtor and billing queries professionally
• Maintain accurate communication and collection records
• Assist with month-end reporting and audit preparation
• Liaise with Front Office and other hotel departments regarding billing matters
• Maintain accurate and confidential financial records

Essential Requirements

• A relevant financial qualification
• 3–5 years’ experience in a Debtors Clerk or Accounts Receivable position
• Previous debtors experience within a hotel environment
• Experience managing a monthly debtors book of approximately R6 million to R8 million
• Strong working knowledge of Opera
• Front Office administration experience
• Good understanding of hotel billing processes
• Strong debtor reconciliation, credit control and collection experience
• Experience preparing age analysis reports
• Good Microsoft Excel skills, including VLOOKUPs, pivot tables and basic formulas
• Ability to investigate and resolve complex account discrepancies
• Strong conflict-resolution and problem-solving skills
• Professional telephone and email communication skills
• Excellent numerical accuracy and attention to detail
• Ability to work independently, manage pressure and meet strict monthly deadlines

This position would suit a professional and diplomatic individual who is comfortable managing high-value accounts, following up firmly on outstanding payments and maintaining positive relationships with clients and colleagues.

Apply online at www.careergrowth.co.za

Please ensure that your CV clearly reflects your hotel debtors experience, Opera knowledge and the approximate value of the debtors book you have managed.