Debtors Clerk - Pipeline

The Debtors Clerk will be responsible for managing the full debtors function, ensuring that customer accounts are accurately maintained, invoices and credit notes are processed correctly and collections are effectively managed within agreed credit terms.

Duties & Responsibilities

• Manage the full debtors function and maintain accurate and up-to-date customer accounts.
• Ensure customer accounts are managed within approved credit terms and limits.
• Follow up and collect outstanding payments timeously to ensure effective debt collection.
• Process customer invoices and credit notes accurately.
• Ensure all Proof of Delivery (POD) documentation is received and that dispatched orders are invoiced correctly and timeously.
• Prepare and submit the monthly Group Accounts on Hold register.
• Maintain accurate customer records and ensure customer statements are distributed weekly.
• Prepare and review customer age analysis reports.
• Investigate and resolve customer account queries and discrepancies promptly.
• Build and maintain strong working relationships with customers and internal stakeholders.

Requirements

• Matric / Grade 12.
• A minimum of 3 years’ experience in a Debtors Clerk or similar role.
• A sound understanding of the full debtors function, including collections, invoicing and account reconciliations.
• A minimum of 1–2 years’ experience using Sage 200 Evolution.
• Proficiency in Microsoft Office, particularly Microsoft Excel.
• Previous experience within the FMCG, Fast Food or Retail sector will be advantageous.
• Ability to communicate effectively across all levels of the organisation.