DEBTORS & CREDIT CONTROL CLERK

Location: 38 Carlisle street
Employment Type: Full-time
Salary: Negotiable, based on experience

We are a growing clothing business looking for an experienced and highly organised Debtors & Credit Control Clerk to join our team.

The successful candidate will take responsibility for the full debtors and credit-control function, managing 100+ customer accounts and approximately 150 invoices per month.

We are looking for someone who is confident with Pastel, strong with reconciliations and collections, and able to work independently.

KEY RESPONSIBILITIES

Invoicing & Debtors

• Process approximately 150 customer invoices per month on Pastel
• Maintain accurate customer accounts and master data
• Allocate customer payments accurately and timeously
• Issue customer statements
• Perform customer account reconciliations
• Prepare and review monthly debtors age analysis
• Investigate and resolve account discrepancies
• Handle customer queries relating to invoices, payments and balances
• Process credit notes, returns and account adjustments

Credit Control & Collections

• Take full responsibility for the collection of outstanding customer accounts
• Conduct regular follow-ups on overdue accounts by phone, email and WhatsApp
• Monitor customer payment terms and credit limits
• Track promised payment dates
• Identify high-risk and overdue accounts
• Place accounts on hold where necessary, subject to company policy
• Escalate seriously overdue accounts to management
• Work closely with sales and management to resolve customer account issues

Cash Book & Reconciliations

• Capture and maintain the cash book on Pastel
• Perform monthly bank and debtors reconciliations
• Allocate and investigate unidentified payments
• Ensure accounting records are accurate and up to date

Month-End & Financial Administration

• Prepare monthly debtors reports
• Prepare monthly cash-flow statements and collection forecasts
• Assist with VAT calculations and reconciliations
• Maintain accurate financial records and filing
• Assist with month-end accounting procedures
• Provide management with relevant debtors and cash-flow information

Clothing/Wholesale Environment

• Liaise with sales and warehouse regarding customer account queries
• Investigate discrepancies relating to deliveries, returns, pricing and credits
• Ensure credits and adjustments are properly authorised and processed

REQUIREMENTS

• 3–5 years' relevant debtors/credit-control experience
• Strong Pastel experience is essential. Odoo software optional.
• Good Excel skills
• Proven experience managing a large customer base
• Strong experience in debtors collections and credit control
• Excellent reconciliation skills
• Good understanding of VAT
• Experience with invoicing, credit notes and cash books
• Strong numerical and analytical ability
• Excellent attention to detail
• Good communication and customer-service skills
• Ability to work independently and meet deadlines
• Reliable, organised and able to take ownership of the role

ADVANTAGEOUS

• Experience in a clothing, wholesale or distribution environment
• Experience with Odoo
• Experience dealing with retail or wholesale customers
• Experience preparing cash-flow forecasts and management reports

PERSONAL ATTRIBUTES

The ideal candidate will be:

• Honest and trustworthy
• Proactive and self-motivated
• Assertive and confident when collecting outstanding debt
• Highly organised
• Accurate and detail-oriented
• Deadline-driven
• A strong communicator
• Able to work under pressure
• Someone who takes ownership and follows tasks through to completion

IMPORTANT

This is a hands-on role and the successful candidate will be expected to take ownership of the company's debtors book, collections, reconciliations and related accounting functions.

To apply: Please submit your CV, including your current/most recent salary and notice period.

Only shortlisted candidates will be contacted.

Pay: R10 824,85 - R18 000,00 per month

Work Location: In person