Department Coordinator: Foods (Flexi 28) (George CBD)

Closing Date 2026/09/12

Reference Number WWL260907-27

Job Title Department Coordinator: Foods (Flexi 28) (George CBD)

Job Type Full Time

Business Unit Corporate Stores

Location - Country South Africa

Location - Province Western Cape

Location - Town / City George

Location Description George CBD

Minimum Education Level Grade 12 | National Certificate

Job Advert Summary

Woolworths invites motivated professionals to join us as a Department Coordinator: Foods in George, Western Cape, at George CBD. This full-time role within our Corporate Stores business unit offers a dynamic opportunity to lead and coordinate daily shop floor operations, ensuring exceptional customer service and efficient inventory management. As a key team leader, you will supervise staff, handle customer queries and complaints, and maintain product knowledge while implementing strict shop-keeping disciplines to uphold store standards. The position demands advanced planning, organizational, and analytical skills to optimize stock control, minimize shrinkage, and enforce security protocols. We seek candidates with a Grade 12 or National Certificate, preferably with retail or FMCG experience, exceptional communication, and leadership capabilities. Join Woolworths, a respected South African employer committed to quality, integrity, and customer excellence, and contribute to a rewarding career fostering professional growth in a supportive, values-driven environment. Apply now to be part of a team dedicated to making a difference every day.

Minimum Requirements

• Minimum of Grade 12 or equivalent National Qualifications Framework (NQF) level
• Proven experience in retail or fast-moving consumer goods (FMCG) industry preferred
• Strong customer service skills with the ability to handle complaints and queries efficiently
• Effective communication skills for confidently addressing groups and writing professional correspondence
• Advanced planning and organizing capabilities, including task prioritization and delegation
• Excellent attention to detail to maintain high quality and professional standards
• Demonstrated resilience in leading teams during challenging situations and setbacks
• High ethical standards with integrity and reliability in workplace conduct
• Analytical thinking to assess data and develop logical, actionable solutions
• Numeracy and literacy skills to comprehend and process complex information accurately

Duties and Responsibilities

• Coordinate daily shop floor operations to ensure efficient workflow and exceptional customer service.
• Manage inventory levels by monitoring stock availability, investigating out-of-stock items, and communicating feedback to relevant departments.
• Support and supervise team members by facilitating training, monitoring performance, and delegating tasks to maintain operational standards.
• Handle customer inquiries, complaints, and till transactions promptly and professionally, ensuring compliance with company policies.
• Maintain product knowledge by staying informed about new stock lines, promotions, and adhering to ticketing standards.
• Implement shop-keeping disciplines to ensure store readiness, including completing the Fashion, Beauty, and Home checklists.
• Contribute to loss prevention by observing and reporting suspicious activities and enforcing security protocols.
• Lead team meetings and support game plan initiatives to drive collective goals and operational improvements.
• Ensure adherence to company uniform and professional presentation standards at all times.
• Apply advanced planning, organizational, and analytical skills to optimize shop floor performance and resolve issues efficiently.