Deputy Head Student Recruitment

Direct Reporting Line:

Head: Student Recruitment

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Pretoria has a vacancy for a Deputy Head: Student Recruitment.

Duties and Responsibilities:

Interviews and Applications

• Achieve individual and campus-level weekly, monthly and annual targets for student interviews, applications, pre-registrations and registrations.
• Drive consistent performance of the Student Advisors to ensure growth across the student recruitment funnel through planning, monitoring and targeted interventions.
• Throughout the sales cycle, support and hold Student Advisors accountable for meeting individual and campus targets and improving conversion rates.

Reporting and Performance Analytics

• Compile and submit accurate weekly and ad hoc reports:
• Funnel report
• POE
• Presentation tracker
• Sales tracker
• Scholarship
• TMR
• WAR
• Maintain accurate, up-to-date performance tracking across all reporting platforms.
• Monitor individual and team funnel performance, conversion ratios, and year-on-year trends.
• Provide actionable insights, identify risks, and support data-driven decision-making.

Key Stakeholder Management

Marketing Assistants

• Ensure the consistent, accurate and timely execution of all marketing administrative functions.
• Set and monitor weekly and monthly targets for:
• Capturing school database on relevant platforms
• Creating and closing leads on relevant platforms
• Ensure prospective student data is accurately captured within 48 hours.
• Oversee daily TMR capturing and conduct bi-weekly data clean-ups.
• Lead weekly team and individual performance meetings.

Student Advisors

• Drive accountability, productivity and strong sales discipline.
• Support advisors in meeting interview, application and registration targets.
• Conduct weekly one-on-one performance meetings, documenting outcomes and corrective actions
• where required.
• Observe interviews to ensure accurate and compliant student consultations/interviews.
• Provide continuous coaching, mentoring and performance support.
• Manage the sales performance management and assist underperforming advisors with improvement plans.

Training and Development

• Manage and deliver comprehensive onboarding and ongoing training programmes.
• Ensure advisors are fully prepared and signed off on:
• Presentation scripts
• Interview scripts
• Calling scripts
• Build strong product and institutional knowledge through regular assessments.
• Ensure operational competence on systems, reports and processes.
• Work with the Sales Training Manager and identity areas of development for members of the sales team.

Support to the Head of Student Recruitment

• Assist with operational planning and workflow management to ensure optimal team performance.
• Function as the Head of Student Recruitment during periods of absence, ensuring continuity in team performance
• and stakeholder engagement and management.
• Support the implementation and reinforcement of performance standards to ensure the entire team is performing.
• Collaborate with the Head of Student Recruitment in setting, communicating, and driving campus student
• recruitment activities and targets.
• Manage, coordinate, and oversee the execution of national and campus recruitment strategies, including:
• Calling campaigns/late-night calling
• Conversion drives
• Events
• Open days
• Sales activations
• School visits
• Monitor the effectiveness of recruitment activities through data analysis and feedback and recommend
• continuous improvements.
• Proactively identify risks, performance gaps and operational challenges and work with the Head of Student
• Recruitment to implement corrective and developmental action plans.
• Provide regular performance insights and strategic input to support informed decision-making.

Competencies Required:

• Strong leadership and people management skills.
• Excellent analytical and reporting capability.
• Proven sales and recruitment management experience.
• Diligence and operational discipline.
• Effective communication skills and coaching abilities.
• Highly results-driven

In addition to the exciting role and responsibilities, we offer a competitive incentive structure based on target achievement.

We believe in recognising and rewarding our student recruitment team for their exceptional performance.

Please note that this position requires individuals who can thrive under pressure, as it may involve extended working hours at peak times during the year.

This is a full-time opportunity for motivated, orientated individuals, who want to build a career in sales management and excel in a dynamic and rewarding environment.

If you are driven by results, motivated by incentives and ready to go above and beyond to achieve success, this is the perfect opportunity for you to showcase your skills.

Please submit your application, including your resume and a cover letter, highlighting your relevant experience and why you believe you would be a great fit for this role.

We look forward to hearing from you and embarking on this exciting journey together!

Minimum Qualifications Requirements:

• National Diploma (NQF6) with 5 years sales experience (preferred).

Minimum Work Experience Requirements:

• Minimum of 5 years sales experience.
• Preference will be given to candidates who have completed two or more sales cycles.

Salary:

• Competitive salary commensurate with experience.

Benefits:

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

Technical Support:

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.