Desktop Assessor

Business Unit: Discovery Insure Function: Administration and Office Support Date: 17 Sept 2026

Discovery – Insure

Desktop Assessor

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

Key Purpose

To investigate and validate motor and non-motor claims to determine validity based on the Discovery Insure contract.

Areas of responsibility may include but are not limited to:

• Motor and non-motor validation within predetermined mandates.
• Accurate compiling of reports with findings and recommendations for line management to make an informed decision
• Quantify motor and non-motor losses accurately and facilitate the process between the broker and/or client.
• Liaise with Service Providers and provide back-office support to claims consultants.

Knowledge and Skills:

• Analytical
• Negotiation
• Conflict handling
• Communication (written and verbal)
• MS office
• Investigation and interviewing

Education and Experience

Education:

• Matric (Grade 12) with Mathematics
• Degree (advantageous)
• Successfully completed or currently busy with the Insure in-house Assessor Development programme (Advantageous)

Minimum Experience:

• Minimum of 3 years’ motor and non-motor short term insurance experience (Essential)
• Minimum of 1 year claims motor and non-motor short term insurance investigation experience outside of Discovery Insure (Advantageous)

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.