Dessert Specialist
Sweet Group
Cape Town, Western Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Opens the original listing in a new tab. Applying is free. Never pay money to get a job — report anyone who asks.
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
The role
You own the dessert station. You prepare and assemble every dessert exactly to our SOPs, recipes and
presentation standards, from Belgian waffles to Japanese-inspired flapjacks, so a quiet Tuesday tastes
the same as a packed Saturday night. You keep the kitchen stocked, organised and food-safe, and step
onto the floor to serve guests whenever service needs you.
Key responsibilities
Dessert production & quality
- Prepare and assemble all desserts exactly as per
SOPs, recipes and plating guides.
- Check every item against presentation standards
before it leaves the kitchen.
- Keep ticket times tight during peak service without
cutting corners.
Food safety & hygiene
- Apply food safety, hygiene and allergen controls
at all times.
- Complete fridge and freezer temperature checks
and cleaning schedules.
- Label, date and rotate stock (first in, first out).
Stock & kitchen organisation
- Monitor stock levels and flag low stock to the Store
Manager early.
- Complete daily ingredient prep so each shift
starts service-ready.
- Receive deliveries, check quality and record waste
accurately.
Equipment, opening & closing
- Keep all equipment and workstations clean, safe
and operational.
- Report faults immediately so downtime never hits
service.
- Lead or assist with opening and closing checklists.
Front of House support
- Welcome guests, take orders accurately and
recommend menu items.
- Process payments and handle the POS correctly.
- Deliver the warm, friendly service Sweet Revenge
is known for.
Team & standards
- Set the pace and standard for the kitchen on
every shift.
- Support newer team members on recipes and
SOPs.
- Communicate clearly with the floor team to keep
service smooth.
What you bring
Essential
- Meticulous attention to detail and the discipline to
follow recipes precisely.
- Excellent communication and customer service
skills.
- Ability to multitask and stay calm under pressure
in a fast-paced kitchen.
- Reliable, organised and committed to high
standards.
- Comfortable standing for long periods and lifting
stock.
- Full availability for weekends, evenings and public
holidays.
- Eligible to work in South Africa.
Advantageous
- Previous experience in a café, dessert shop,
bakery or hospitality kitchen.
- Waffle, pancake or pastry experience.
- Food safety or hygiene certificate.
- Stock control or ordering experience.
Working hours & transport · please read carefully
- Shifts of 10–12 hours on a rotating roster, with 2 days off per week.
- Staff transport service available to team members living within 20 km of the store.
- Availability on weekends, evenings and public holidays is non-negotiable. These are
our busiest trading periods.
Training provided
No two dessert menus are the same, so we train you on ours. You don’t need to know our recipes before
you start. You need the attitude and discipline to master them.
- Hands-on recipe and SOP training on every Sweet Revenge dessert, including plating and portioning.
- Structured onboarding covering our brand story, menu, service standards and house rules.
- Food safety, hygiene and allergen training before you work independently.
- Point-of-sale (POS), payments and cash-handling training.
- Ongoing coaching and feedback from the store leadership team.
- Room to grow as the group expands, with cross-skilling across roles and stores for strong performers.
Your first 90 days
WEEKS 1–2 · NON-NEGOTIABLE MONTH 1 MONTH 3
Know everything: every recipe, SOP
and food safety routine, and
assemble every final product on the
menu to standard.
Run the dessert station
independently at service speed,
including opening and closing
checklists.
Own the dessert station on shift:
stock, prep, quality and pace, and
help coach newer team members.
Ready to indulge in the extraordinary?
Email your CV to claremont@sweetrevenge.co.za with the subject line “Dessert
Specialist – Sweet Revenge Claremont”. Only shortlisted candidates will be contacted.
Pay: R6 000,00 - R9 000,00 per month
Work Location: In person
Found on Indeed · Posted Yesterday · Last checked Today
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday
More customer service and similar jobs in Cape Town
Hospitality Jobs Africa · Cape Town, Western Cape
Confidential · Cape Town, Western Cape