DevOps Engineer II
FirstRand
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Description
Hello Future DevOps Engineer II
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
To lead the strategic adoption and execution of DevOps practices that enable seamless collaboration across software development, testing, and IT operations. This job is responsible for designing, implementing, and optimising automated pipelines that support Continuous Integration and Continuous Delivery (CI/CD), ensuring rapid, reliable, and frequent software releases.
Leverage Lean principles to cultivate a culture of agility, innovation, and continuous improvement throughout the delivery lifecycle. By championing automation, proactive monitoring, and feedback-driven processes, ensure the delivery of scalable, resilient, and high-performing systems that accelerate business agility and drive digital transformationAre you someone who can do:
- Translate strategies into actionable goals and execute relevant projects /initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
- Implement best practice to achieve good customer outcomes.
- Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
- Design and deliver customer service solutions, systems and interactions aligned to development operations principles and best practice.
- Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes. Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders.
- Provide thought leadership and expertise.
- Participates in planned activities that are appropriate for own development.
- Ensure integrated view and reporting of relevant business information.
- Develop IT solutions to meet business requirements and translate technical requirements into test cases, test scenarios and scripts. Execute, and document test plans.
- Evaluate new application packages and tools and perform research on best practices.
- Integrate solutions with other applications and platforms outside the framework.
- Execute testing efforts across the life cycle.
- Maintain new and existing object reference files.
- Perform script maintenance and updates due to changes in requirements or implementations.
- Set up and maintain the test environments for both manual and automated testing.
- Deploy new modules, upgrades and fixes to the production environment and build automated deployments.
- Perform moderate to complex tasks in support of one or more IT projects that require a singular area of expertise, in multiple technical environments within a specific business area.
- Address issues identified by end users, create patches when necessary, and work through the backlog of customer-reported defects.
- Troubleshoot existing information systems and production issues to identify errors or deficiencies and develop solutions.
- Conduct gap analysis, identify feasible alternative solutions, and assist in the scope of modifications.
- Review modules for quality assurance and assist in defining DevOps and quality guidelines and standards.
- Facilitate automated testing and automate deploys such as provisioning, application releases and installations.
- Automate feedback by creating alerts through infrastructure, application and database monitoring
- Create tight feedback loops to ensure issues and optimizations are communicated timeously.
- Ensure open communication to minimize downtime and resolve issues faster, fix incidents, and unblock the release pipeline faster.
- Monitor and evaluate all customer touch points to ensure the effectiveness of development operations principles.
You’ll benefit from our changeable benefits like:
- Inspiring work environment
- Work that is challenging
- Space to make a difference.
- Opportunities to innovate.
- Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
- Resources to help you with your professional development.
- Generous leave policy
- Preferential employee banking rates
- When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
- As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
#POST
#FNB
#FAIRLANDS
#LI-DG2
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
31/07/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Johannesburg?
Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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