Director, Global Recovery Lead

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The Director, Global Recovery Lead will be responsible for designing, building, implementing, and governing global cost recovery and allocation models across NTT DATA, Inc. This role will also drive continuous improvement to ensure the models remain effective, scalable, and aligned with evolving business and financial requirements.

Key Responsibilities:

Global Recovery Model Design and Ownership

• Lead the design, development, and implementation of a global cost recovery model covering approximately USD 1 billion of cost.
• Own the end-to-end recovery model methodology, including cost pools, allocation drivers, recovery principles, calculation logic, governance rules, and reporting outputs.
• Build a separate above-the-line performance-impacting model that allocates costs across all relevant business units, regions, and entities within NTT DATA, Inc.
• Ensure the model is transparent, scalable and auditable
• Define and document the financial rationale for allocation methodologies and recovery principles.
• Ensure allocations are commercially reasonable, consistently applied, and aligned with the economic benefit received by each business unit or region.
• Continuously review and refine the model to reflect changes in business structure, cost base, service delivery, tax requirements, and group strategy.
• Financial Impact and Performance Management
• Own the financial modelling of global cost allocations and recoveries, ensuring accurate and timely impact assessment across all business units.
• Assess and explain the impact of allocated costs on regional and business-unit performance.
• Provide clear reporting and analysis to GHQ Finance leadership on allocation outcomes, recovery trends, variances, risks, and opportunities.
• Support scenario modelling and sensitivity analysis to assess the impact of changes to cost pools, allocation drivers, regional structures, or tax treatment.
• Ensure the recovery model supports performance transparency and accountability across NTT DATA, Inc.
• Partner with Regional Finance teams to explain allocation outcomes and resolve challenges or disputes.

Tax Deductibility, Transfer Pricing and Authority Engagement

• Work directly with internal tax teams, external advisors, and auditors to support the deductibility of allocated costs and engage with tax authorities on any queries.
• Ensure the global recovery model is designed to achieve appropriate deductibility of allocated costs while remaining compliant with local tax and transfer pricing requirements.
• Support the preparation and maintenance of documentation required to justify the allocation methodology, including benefit tests, cost pool analysis, allocation driver rationale, intercompany support, and tax audit packs.
• Ensure management fees, cost allocations, and recoveries are aligned with transfer pricing principles, local tax requirements, group tax policies, and intercompany agreements.
• Respond to tax authority queries and challenges in a professional, technically sound, and well-documented manner.
• Identify and escalate tax, transfer pricing, deductibility, or compliance risks relating to cost recovery arrangements.

Regional Finance and Senior Stakeholder Engagement

• Engage directly and credibly with Regional finance leadership, business-unit leaders, tax teams, and other senior stakeholders.
• Explain, challenge, and justify cost allocation methodologies, assumptions, outputs, and business impacts.
• Act as the GHQ Finance owner for global recovery model matters.
• Facilitate alignment across regions on allocation principles, timelines, data requirements, documentation standards, and dispute resolution.
• Manage sensitive discussions where allocation outcomes materially affect regional or business-unit performance.
• Build trusted relationships across the global finance community while maintaining independence, governance discipline, and group-level consistency.

Vendor Engagement and Delivery Management

• Lead engagement with external vendors involved in designing, building, implementing, or supporting the global recovery model.
• Define business requirements, data inputs, calculation logic, controls, reporting outputs, and user requirements for vendor-supported solutions.
• Challenge vendor proposals, outputs, assumptions, timelines, and deliverables to ensure they are fit for purpose.
• Coordinate testing, validation, implementation, issue resolution, and post-implementation improvements.
• Ensure vendor deliverables meet GHQ Finance, tax, audit, governance, and business performance requirements.

Management Fee and Intercompany Recovery Accounting

• Oversee the accounting, reporting, reconciliation, and governance of management fees and intercompany cost recoveries.
• Ensure management fees and allocated costs are accurately calculated, recorded, invoiced, reconciled, and settled in line with approved methodologies and agreements.
• Maintain robust support for management fee calculations and intercompany charges.
• Ensure journals, accruals, receivables, payables, and intercompany balances are complete, accurate, and appropriately supported.
• Partner with regional finance teams to resolve discrepancies, disputes, or aged balances.
• Support month-end, quarter-end, and year-end close activities relating to management fees and global recoveries.

Governance, Controls and Documentation

• Establish and maintain strong governance over the global recovery model, including approval processes, change controls, version control, documentation standards, and audit trails.
• Develop and maintain policies, standard operating procedures, calculation templates, data validation processes, and control frameworks.
• Ensure all allocations and recoveries are supported by appropriate documentation, approvals, calculations, and evidence.
• Prepare materials for internal audit, external audit, tax reviews, and senior management review.
• Ensure compliance with group finance policies, delegation of authority, tax governance, transfer pricing requirements, and internal control standards.
• Identify and address control weaknesses, data quality issues, and process inefficiencies

Data, Systems and Process Improvement

• Define data requirements for the global recovery model and ensure the completeness, accuracy, and integrity of source data.
• Partner with finance systems, data teams, vendors, and regional finance teams to automate and improve the recovery process.
• Drive standardisation, simplification, and automation of allocation calculations, reporting, reconciliations, and governance processes.
• Implement dashboards, reporting packs, and analytical tools to improve transparency of allocated costs and recovery outcomes.
• Continuously improve the model and related processes to increase efficiency, reliability, auditability, and stakeholder confidence.

Knowledge and Attributes:

Technical Skills

• Financial modelling capability, including complex allocation models, scenario analysis, sensitivity analysis, and performance impact modelling.
• Strong understanding of cost recovery, management fees, intercompany charging, allocation methodologies, and service cost recharge mechanisms.
• Good understanding of transfer pricing principles, tax deductibility requirements, benefit testing, and intercompany documentation.
• Strong accounting knowledge, including accruals, journals, reconciliations, intercompany balances, and month-end close.
• Ability to interpret and apply intercompany agreements, tax documentation, accounting policies, and governance