Drivers x17

Driver

Supply Chain

Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.

Job Purpose

To ensure delivery of stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned to the Companys standards and business ethics within the bounds to the law.

Key Accountabilities and Outputs

Manage and control the delivery process from end-to-end

Prepare for next days deliveries

Adhere to the start-up procedure

Ensure independent driver checks of truck stock are conducted in full and signed accordingly

Travel to the Customer following the defined route and delivery schedule

Carry out the delivery of stock

Return to the depot within specified timeframe

All documentation to be signed, consolidated and returned in full

Demonstrate Superior Customer Service Levels

Demonstrate high levels of Customer Service during deliveries

Live The Beverage Companys values by being Respectful and Courteous to Customers and Consumers

Ensure that Customer are kept informed about the what they are receiving and the progress being made in off loading

Ensure that constant contact is possible with the Distribution Controller / Expeditor so that feedback can be given on execution, and delays if any.

Safety, Health and Environment

Ensure a safe, healthy and risk-free working environment

Comply with safety and health policies and procedures, and applicable legislation

Ensure that Pre-Trip Inspections are completed prior to every trip

All non-compliant items on Pre-Trip inspections are to be communicated to management

Green Band driving to be practiced at all times

Truck Lock Out Procedure to be practiced during every loading sequence

All Traffic rules and regulations are to be complied with at all times

All Safety, Health and Environment rules to be complied with

Vehicles are to be clean and presentable

Adherence to Food Safety Requirements

Commitment to The Beverage Companys Food Safety policy and its objectives

Ability to understand and implement all food safety requirements

Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs

Compliance with PPE requirements including jewellery policy

Compliance with personal hygiene requirements in accordance with the organisations code of practice

Active engagement in all training including competency testing

Regular practice of hand washing and sanitising

Prevention of cross-contamination of products no allergens allowed in the manufacturing facility

Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel

Reporting of any illness or communicable disease before the commencement of shift

Compliance with all legal, regulatory and customer requirements

Enforce GMPs and conduct themselves in a manner conducive with food safety practices

Maintain high standards of housekeeping and hygiene of equipment, facilities and work environment

Informed and vigilant on food defense and food fraud risks

Promote, encourage and continuously grow the organisations food safety culture

Maintain zero compromise on product quality and safety

Collaborate with internal food safety team to realise the organisations goals of retaining GFSI certification and continuous improvement

Accurate checking, loading and unloading of vehicles

Independent check conducted of all loads to ensure correct quantities

Accurate recording of returns

Maintain clear and effective communication with Warehouse Supervisor / and other team members

All documentation accurately and comprehensively completed

Technological Solutions to be fully Utilised

Performance to be supported by ensuring that all technological solutions implemented are adopted and requirements adhered to

Mobile phone based technology is supported by ensuring that minimum operating requirements are complied with

Conversant with relevant business information, policies, processes and procedures

Qualifications and Experience

Grade 12 / Matric / NQF level 4, Code 14 Drivers License, PDP (Essential)

Upto 3 years experience (Operational Execution) FMCG

Key Qualities

Communication

Routine communication with customers or clients

Problem Solving

Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems.

Relationships Maintained

Others in own work area

Behavioural Competencies

Verbal Communication

Able to communicate verbally in a logical manner.

Takes the intended audience into account when communicating verbal information.

Makes use of appropriate business language in verbal communication.

Includes all relevant information in verbal arguments.

Demonstrates proficiency of language in verbal communication.

Interprets complex information to expresses own viewpoint in verbal communication.

Concludes verbal arguments by making reference to relevant facts

Judgment and Decision Making

Able to gather information from a variety of sources.

Understands cause and effect relationships within data and interprets this to make competing, holistic decisions

Develops alternatives before making complex decisions

Looks for the most innovative, efficient and value adding solution when making a decision

Makes decisions in time and forecasts when decisions need to be made

Formulates a big picture understanding of the near-term impact of decisions (including the time and resources required to implement decision)

Evaluates the longer term business impact of decisions

Takes initiative when making decisions

Continuous Improvement

Increases performance expectations when success has been achieved

Seeks out sources of information, including trade associations, best practice companies, customers, peers, subordinates, etc. and finds ways to fast-adapt improvement ideas to work processes

Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Customer Relations

Asks questions to identify customer needs or expectations

Follows through and meets personal commitments to others on time

Takes responsibilities seriously and consistently meets the clients expectations for quality, service, and professionalism.

Continuously monitors delivery to make sure the customer is receiving good service

Shows a strong commitment to exceeding customer expectations

Able to own responsibility for mistakes, apologise and make suitable changes to services

Conflict Management

Ability to openly addresses conflicts as they arise to ensure maintenance of strong relationships

Considers relevant information when resolving conflict.

Demonstrates an understanding of all parties view-points.

Takes a calm and objective approach when resolving conflict

Proposes suggestions which promote resolution to conflicts.