E-commerce Administrative Assistant
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Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Job description
We are seeking a proactive, tech-savvy, and highly organized Administrative Assistant to support our growing business. This role combines administrative support, customer service, e-commerce coordination, and marketing assistance. The ideal candidate is comfortable working with online platforms, takes initiative, communicates clearly in English, and thrives in a fast-paced environment where they can manage multiple projects and priorities.
Key Responsibilities
- Provide administrative support to ensure smooth day-to-day operations
- Manage and organize email communications, including responding to inquiries and following up as needed
- Assist with customer service inquiries and maintain a positive customer experience
- Support ongoing projects and help coordinate tasks to ensure timely completion
- Create and edit marketing materials using Canva
- Assist with social media content creation, scheduling, and engagement
- Support e-commerce operations, including product listings, order management, and website updates
- Assist with purchase orders, order tracking, and vendor coordination
- Maintain accurate records and update spreadsheets and reports
- Utilize Shopify and other online platforms to support business operations
- Perform data entry and general administrative tasks as assigned
Requirements
- Previous experience in an Administrative Assistant, Customer Service, E-Commerce, or similar support role
- Strong customer service and communication skills
- Excellent written and verbal English skills
- Advanced proficiency in Canva (required)
- Experience working with Shopify (preferred)
- Strong computer skills and ability to quickly learn new software and online platforms
- Highly organized with strong attention to detail
- Ability to manage multiple projects and priorities simultaneously
- Self-motivated with a proactive approach and strong initiative
- Comfortable working independently while maintaining accuracy and efficiency
- Experience supporting e-commerce businesses
- Experience with social media management and digital marketing
- Familiarity with online purchasing, inventory tracking, and order fulfillment processes
- Experience working with CRM, project management, or marketing tools is a plus
Pay: R16 000,00 - R19 000,00 per month
Work Location: Remote
Good to know
What does this admin job pay?
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Do I need experience for admin jobs in Other?
This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
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Found on Indeed · Posted Yesterday