Educational Planner (Sales Agent)
Optimi Group
Centurion, Gauteng
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Opens the original listing in a new tab. Applying is free. Never pay money to get a job — report anyone who asks.
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
Optimi has an opportunity for a highly motivated and target-driven individual to join the team as an Educational Planner. You must have strong communication skills, the ability to persuade others to appreciate the value of Optimi’s products, deliver exceptional guidance and customer service, and remain composed when faced with challenges.
REQUIREMENTS
- Grade 12
- Minimum 2 years’ experience in a similar role
- Well-spoken with a strong command of English (verbal and written communication)
- Proficiency in Microsoft Office Suite
DUTIES
- Achieve weekly and monthly targets to contribute towards achieving overall business targets.
- Maintain high performance on metrics such as calls taken, time spent on a call, WhatsApp conversations, emails sent, and tickets answered.
- Ensure the proper use of leads through effective and efficient engagement.
- Nurture leads along the sales funnel and follow up on high-converting leads.
- Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.
- Manage cancellations from the sales department.
This position is based in Centurion.
Should you not receive a call from us within 14 days, please consider your application unsuccessful.
Found on Indeed · Posted 1 months ago · Last checked 1 months ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Centurion?
Many customer service roles in Centurion are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted 1 months ago
More customer service and similar jobs in Centurion
Confidential · Centurion, Gauteng