Engineering Technician (Electrical/ Mechanical), Data Center Engineering Operations

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. A Data Center Engineering Operations Technician role is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to use apply your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

Key job responsibilities

SAFETY

Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE

• Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Troubleshoot events within internal Service Level Agreements (SLA’s)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
• Supervise contractors who perform servicing or preventive maintenance
• Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).
• Ability to work shifts

A day in the life

A Day in the Life of a DCEO EOT

Shift Start

The day begins with a handover briefing from the outgoing team. You review active alarms, tickets, and any equipment in abnormal state. A quick scan of the BMS confirms critical systems — power, cooling, and fire suppression — are operating within parameters.

On the Floor

You conduct facility walkdowns: checking UPS rooms, generator fuel levels, chiller plants, and electrical switchgear. Meter readings are logged, and anything out of spec gets flagged immediately. Vendors arrive for scheduled maintenance — you manage permits and escort them through.

Responding & Resolving

Alarms demand swift action. A temperature excursion in a data hall means troubleshooting a CRAH unit. You follow documented procedures, isolate the fault, and restore normal operations — all while updating the shift log.

Shift End

You hand over a clean picture to the incoming team: work completed, issues outstanding, and what's ahead tomorrow.

About the team

You'll join a diverse team of engineers, supply chain specialists, security experts, and operations managers — collaborating across AWS to deliver the highest standards of safety, security, and capacity at the lowest cost for customers.

Why AWS? We pioneered cloud computing and never stopped innovating. From startups to Global 500 companies, customers trust AWS to power their businesses.

Culture & Growth: Our inclusive, curiosity-driven culture welcomes bold ideas and diverse experiences. Employee-led affinity groups celebrate differences, while mentorship and knowledge-sharing help you grow professionally. We value work-life harmony — flexible arrangements ensure success never comes at the expense of home.BASIC QUALIFICATIONS

• 2+ years of relevant work experience
• 2+ years of electrical and mechanical facilities maintenance, or 2+ years of data center engineering experience

PREFERRED QUALIFICATIONS

• 4+ years of data center engineering experience
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.