Enterprise Architect - Supply Chain
NTT DATA
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Summary of Role
The role acts as a trusted advisor and architectural authority, accountable for ensuring that these capability areas function as a single, connected, and efficient supply chain ecosystem rather than operating as isolated functional silos.
Resposinbilities
Enterprise Architecture Strategy & Ownership
- Own and evolve the Enterprise Architecture vision and strategy for the Supply Chain function.
- Define and maintain target architectures and transition roadmaps guiding transformation initiatives.
- Ensure architectural coherence and consistency across programs, products, and platforms.
Architecture Principles, Standards & Governance
- Define, communicate, and enforce enterprise architecture principles and standards.
- Act as an architectural authority, governing solution designs and key technology decisions.
- Ensure new systems integrate smoothly into the enterprise landscape and support long-term business objectives.
Business Transformation & Value Enablement
- Lead enterprise-level architectural thinking for Supply Chain transformation, grounded in a deep understanding of operational processes and their impact on commercial outcomes.
- Advise senior stakeholders on architectural trade-offs, risks, and opportunities.
- Drive simplification of the application and data landscape to improve agility, resilience, service levels, and cost efficiency.
Investment Protection & Delivery Alignment
- Provide architectural assurance and due diligence for major initiatives.
- Reduce enterprise risk by ensuring alignment with approved architectures and roadmaps.
- Collaborate with Agile and SAFe delivery teams to ensure architecture is actionable and supports effective execution.
Qualifications and Experience:
- Matric and a Tertiary Qualification
- Extensive EA Experience: Proven track record as an Enterprise Architect in large-scale, complex FMCG/CPG organizations
- Executive Influence: Ability to operate at enterprise and executive level, translating deep technical integrations into business value to influence business and IT decisions
- Deep Supply Chain & Business Domain Knowledge
- Deep understanding of end-to-end Supply Chain processes and industry best practices, including:
- Demand Planning and Forecasting
- Supply Planning and S&OP / Integrated Business Planning (IBP)
- Procurement and Supplier Collaboration
- Manufacturing and Production Operations
- Inventory Management and Optimization
- Warehouse Management
- Transportation and Logistics
- Distribution and Customer Fulfillment
- Supply Chain Performance Management
- Sustainability and Circular Supply Chain initiatives
- Proven experience designing and governing architectures across a multi-vendor landscape. Specific experience with our core stack is highly desirable;
SAP S4HANA, SAP EWM, SAP TMS, BlueYonder, IOT Platforms
- AI, Data & User Experience: Deep knowledge of modern data architecture, integration patterns, and API-led connectivity, combined with a working understanding of practical AI applications and strong user experience (UX) sensibility
- Familiarity with TOGAF, applied pragmatically (principles, target states, roadmaps, governance)
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Johannesburg?
Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 4 days ago