Executive-Customer Care Pharmacy
EXL
Cape Town, Western Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
Job description
The intake agent will receive and review the fax images and start data entry in the system.
- Validate and verify the provider and member using all compliance metrics.
- Create the precert case and route the case to the appropriate bucket for initial or final review.
- Attach the fax for existing precert cases needing additional information.
- Intake agent needs to determine whether case should be cancelled or build
- Investigate previous case history to determine case outcome
- Fax back providers
- Research certain drugs
- Data capture from system to template.
Found on LinkedIn · Posted Yesterday · Last checked Today
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on LinkedIn" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on LinkedIn · Posted Yesterday
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