Executive Director Enterprise and Commercial Sales - South Africa

Overview

Microsoft’s Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As the Executive Director Enterprise and Commercial Sales - South Africa, you will develop and drive go-to-market sales strategy and execution to ensure success within their market based on Microsoft's and customer/partner needs. Lead the and aligns business within the segment, driving strategic direction across teams. Define ongoing and long-term customer value realization and satisfaction strategies contributing to net-new revenue and business growth. Leverage industry and market expertise, proactively leading teams to identify solutions to drive new opportunities and strategies in alignment with customer needs. Lead and coaches teams on the development and implementation of scalable go-to-market for maximizing revenue, consumption, and growth across solution areas. Define expectations and sets strategies for teams to leverage drivers of Digital & Artificial Intelligence transformation relevant to their customers and partners across business units. Foster and defines a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals. Lead business planning and alignment beyond fiscal year boundaries across segments, partners, and teams to drive growth and transformation, define expectations for sale execution, and holds teams accountable for results. Build and maintain a broad executive network inclusive of partners. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities Accelerating Growth

Leverages industry and market expertise, proactively leading teams to identify solutions to drive new opportunities and strategies in alignment with customer needs. Establishes a technology-driven professional presence in the market and represents Microsoft as a thought leader who can articulate connections between Microsoft solutions to relevant business contexts with industry and market leaders (e.g., speaking at external events, sitting on boards). Pursues industry of choice to create more strategic relevance and value with customers. Coaches teams to consider global perspectives in best practices in local trade, regulatory, and policy environments across geographic areas. Coaches managers and teams to tailor customer engagement for specific industries with relevant customer references and socializes best practices across their organization. Identifies and creates customer references for landmark successes in one or more strategic industries to develop a competitive advantage and to articulate ability to deliver customer value to achieve outcomes. Leverages experiences and expertise with customers across industry to influence the development of programs that help scale and accelerate successful engagements.Leads and coaches teams on the development and implementation of scalable go-to-market for maximizing revenue, consumption, and growth across solution areas. Shares best practices and holds managers and teams accountable for leveraging market-specific insights and highlighting solutions that solve business and technology challenges. Coaches teams to identify and proactively engage influencers to drive Microsoft's perspective across accounts and to utilizing available programs to drive customers to expand budget. Sets the expectations for and enables teams to be self-sufficient in leveraging digital assets and data insights, and exhausting all opportunities to develop relationships with new and existing customers.Defines expectations and sets strategies for teams to leverage drivers of Digital & Artificial Intelligence (AI) transformation relevant to their customers and partners across business units, promoting the power of the AI within the Microsoft ecosystem, promoting the power of the AI within the Microsoft ecosystem. Drives communicating the importance of security, governance, and responsible use of AI as part of enterprise transformation. Acts as a thought leader in optimally leveraging transformation across solution areas. Consults with customers and internal/external Partners to ensure successful and secure value realization in delivery of solutions to customers. Drives and coaches teams to orchestrate across units and Partners to leverage and accelerate innovative transformation opportunities. Coaches managers to ensure internal partners are educated on industry trends and solutions. Develops and shares strategies for expanding relationships across customers' lines of business that enable innovative solutions, deliver business value, and create market growth. Coaches and supports teams to leverage industry experts within Microsoft to identify and execute on transformation opportunities.

Driving Success with and Through Others

Fosters and defines a culture of inclusion, learning, mentorship, coaching, customer-centricity, accountability, collaboration, and achievement of bold goals. Influences and inspires managers and teams across the organization to motivate, engage, and bring teams together. Leads a diverse and inclusive workforce, creates and hires diverse teams, and fosters an inclusive working environment via well-established inclusive behaviors. Develops and rewards high-performing individuals and teams, hires diverse talent, prioritizes development, leads by example, and prepares people for more senior positions in other parts of the organization.Builds and maintains a broad executive network inclusive of partners. Cultivates an ecosystem of customer and external partners and defines where there is a need for partners to act in Microsoft's market to accelerate consumption and/or growth. Inspires and influences engagements between partners and executives on long-term business planning, development of scalable strategic partnerships, and influencing customer needs and outcomes across one or more industries. Ensures teams across their organization maintain relationships with an ongoing long-term focus that looks past quarterly and annual targets. Models and creates a rhythm of business (RoB) with customers and partners that enables continuous engagement and future strategic planning.Leads business planning and alignment beyond fiscal year boundaries across segments, partners, and teams to drive growth and transformation, define expectations for sale execution, and holds teams accountable for results. Defines where orchestration is needed for success, creates new points of entry for integration and collaboration, sets the tone for an organizational culture of inclusion. Shares best practices and a global perspective across the organization for managing competing priorities, reducing complexity for customers, and mitigating execution challenges, while maintaining a high level of accountability. Drives clarity when leading engagements across the organization by defining mutual and shared priorities across lines of business to drive impactful outcomes. Leads and coaches teams on engagements with key stakeholders to develop clear short- and long-term, execution strategies that meet customers' and Microsoft's objectives. Defines best practices across teams for developing go-to-market strategies based on mutual business need