Executive Head: Motor Plan DirectExpired
MVIA
Other, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Motor Plan Direct is seeking an exceptional commercial executive to join our group Leadership Team as Executive Head. This is a strategic leadership opportunity for an accomplished commercial and sales executive with extensive experience in leading high-volume outbound contact centre operations within the South African short-term insurance or financial services industry.
The ideal candidate is a commercially driven leader who combines strategic foresight, operational discipline, and exceptional people leadership to deliver measurable business outcomes.
Key Responsibilities
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Shape and execute the commercial strategy to accelerate sustainable revenue growth, strengthen market position, and maximise profitability.
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Lead and inspire a high-performing commercial organisation, fostering a culture of accountability, innovation, and commercial excellence.
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Drive sales performance across all channels by delivering ambitious growth targets and unlocking new revenue opportunities.
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Identify and capitalise on strategic growth opportunities through market expansion, customer acquisition, and high-value partnerships.
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Partner across the business to align sales, marketing, and operational strategies that accelerate demand generation and commercial success.
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Champion customer excellence by creating exceptional customer experiences that increase brand loyalty, retention, and lifetime value.
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Optimise commercial performance through strategic financial oversight, disciplined budgeting, forecasting, and performance management.
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Harness data and market intelligence to inform strategic decisions, anticipate market shifts, and maintain competitive advantage.
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Lead business transformation by driving operational excellence, digital innovation, and continuous improvement initiatives.
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Cultivate executive relationships with key clients, strategic partners, and stakeholders to strengthen long-term business value.
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Build leadership capability by developing exceptional talent, strengthening succession pipelines, and empowering future leaders.
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I****nfluence enterprise strategy as a member of the Executive Leadership Team, contributing to organisational performance, governance, and long-term success.
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Bachelor’s Degree in Business Management, Commerce, Marketing, Sales Management, or a related field.
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Postgraduate qualification in Business Administration, Management, Strategy, or a related discipline (advantageous).
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Minimum of 5 to 8 years’ progressive experience within commercial leadership, sales management, business development, or revenue-generating environments.
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Minimum 3 years’ experience at senior management or executive level, preferably leading outbound contact centre operations.
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Experience managing multiple sales campaigns, customer acquisition channels, and revenue-generating initiatives.
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Strong experience managing commercial budgets, forecasting, performance metrics, and operational outcomes.
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Proven ability to leverage data-driven insights to optimise sales effectiveness, customer acquisition, and overall business performance.
Why Join Motor Plan Direct?
At Motor Plan Direct, we are committed to building a high-performing organisation that values innovation, accountability, and excellence. This role offers the opportunity to influence business strategy, shape the future of a growing brand, and make a measurable impact on organisational success. If you are an accomplished executive with a passion for sales leadership, commercial growth, and developing exceptional teams, we invite you to apply.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 weeks ago