Experienced Barista / Café Operations Assistant – Future Café Manager (Rivonia)
nan
Sandton, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
The Daily Grind Coffee Café
Location: Rivonia, Johannesburg
Employment Type: Full-time
Start Date: Immediate
Salary: Competitive basic salary + performance-based profit-sharing opportunities
About The Daily Grind
The Daily Grind is a growing coffee café brand focused on quality coffee, excellent customer experiences, efficient operations, and building a strong community-driven café environment.
We are looking for an experienced barista with strong operational and business understanding to join our team and help launch and grow our Rivonia location.
This is a unique opportunity for someone who does not only want to make coffee but wants to take ownership of a café operation and grow with the business.
The successful candidate will initially operate the café independently, managing everything from coffee preparation, customer service, daily operations, stock control, and sales, until the business grows enough to require additional staff.
As the café expands, this role will develop into a Café Manager position, with responsibility for managing employees, maintaining standards, and supporting future branch growth.
Role Overview
Initially, you will be responsible for running the café as a standalone operator, including:
- Preparing high-quality coffee and beverages
- Managing customers and daily sales
- Operating the café independently
- Maintaining cleanliness and presentation standards
- Managing stock and inventory
- Managing deliveries and online orders
- Completing daily operational tasks
- Reporting on business performance
This role requires someone who is comfortable taking ownership and working independently.
Key Responsibilities Barista Responsibilities (Essential)
The successful candidate must be an experienced barista and confident with:
- Preparing quality espresso-based beverages
- Operating commercial coffee equipment
- Dialling in coffee and maintaining consistency
- Understanding coffee preparation standards
- Creating a positive customer experience
- Maintaining speed and quality during busy periods
- Keeping the coffee station clean and organised
You must have practical café experience and be able to confidently manage the coffee operation without supervision.
Café Operations Management
Responsibilities include:
- Opening and closing the café
- Managing daily café operations independently
- Ensuring smooth workflow
- Maintaining excellent customer service
- Keeping the café clean, organised, and welcoming
- Identifying opportunities to improve efficiency
- Taking ownership of problems and finding solutions
POS & Payment Systems
The candidate must understand and be comfortable with:
- GAAP Point of Sale system
- Processing customer payments
- Daily cash-up procedures
- Sales reporting
- Tracking daily revenue
- Understanding sales performance
Experience with café or restaurant POS systems is required.
Delivery Platform Management
The candidate must understand how to manage:
- Uber Eats
- Mr D Food
Responsibilities include:
- Managing online orders
- Ensuring orders are prepared correctly
- Monitoring customer feedback
- Maintaining delivery service standards
- Improving online sales performance
Stock & Inventory Management
You will be responsible for:
- Monitoring stock levels
- Ordering supplies
- Managing coffee, milk, food, packaging, and consumables
- Tracking wastage
- Preventing stock shortages
- Maintaining supplier relationships
- Ensuring stock accuracy
Previous experience managing café or restaurant stock is required.
Business & Financial Understanding
The ideal candidate must understand the business side of running a café.
You should understand:
- Revenue
- Expenses
- Gross profit
- Basic profit and loss calculations
- Product profitability
- Cost control
- Waste management
You should be able to understand how operational decisions affect the profitability of the café.
Administration & Communication
The candidate must be comfortable with:
- Email communication
- WhatsApp business communication
- Supplier communication
- Customer communication
- Daily reporting
- Following operational processes
Professional communication skills are important.
Events & Weekend Operations
The Daily Grind will participate in events, markets, corporate activations, and private functions.
The successful candidate will assist with:
- Event preparation
- Stock planning
- Coffee service at events
- Setup and breakdown
- Customer engagement
- Managing event operations
Weekend availability will occasionally be required.
Additional profit-sharing opportunities will apply for successfully completed events.
Future Branch Management Opportunity
As The Daily Grind grows, this role has the opportunity to become a management position.
The successful candidate may progress into:
- Café Manager
- Branch Manager
- Multi-branch Operations Manager
Future responsibilities may include:
- Training new employees
- Managing teams
- Maintaining quality standards
- Monitoring branch performance remotely
- Supporting new branch openings
- Ensuring consistency across locations
Marketing & Growth
The ideal candidate understands that building a café requires attracting and retaining customers.
Experience or understanding of:
- Local marketing
- Promotions
- Social media
- Customer engagement
- Increasing sales
- Building customer loyalty
will be advantageous.
Corporate Account Management
The Daily Grind will develop corporate relationships.
The candidate should understand:
- Managing corporate customers
- Handling corporate orders
- Maintaining professional relationships
- Following up with business clients
- Managing repeat accounts
RequirementsEssential Requirements:
- Must live in Johannesburg
- Must be able to work in Rivonia
- Must be available immediately
- Experienced barista with café experience
- Able to independently run a café operation
- Experience with coffee preparation and equipment
- Experience with GAAP or similar POS systems
- Experience with Uber Eats and Mr D Food
- Experience with stock and inventory management
- Understanding of café operations
- Basic financial understanding
- Reliable and punctual
- Friendly and customer-focused
- Clean, organised, and professional appearance
- Strong communication skills
Advantageous:
- English speaking required
- Afrikaans speaking is a plus
- Previous café management experience
- Experience opening a new café
- Event catering experience
- Marketing experience
- Experience managing teams
- Experience managing multiple locations
Compensation & Growth
The successful candidate will receive:
- Competitive basic salary
- Performance-based incentives
- Profit sharing from completed events
- Profit sharing from profits generated by future branches
- Opportunity to grow into a senior management role
- Opportunity to be part of building a growing café brand
The Ideal Candidate
We are looking for someone who is:
☕ A skilled and passionate barista
☕ Independent and responsible
☕ Business-minded
☕ Customer-focused
☕ Reliable and punctual
☕ Clean and organised
☕ Positive and friendly
☕ Interested in growing with the company
This is an opportunity for someone who wants more than a job, someone who wants to help build and grow The Daily Grind into a successful café brand.
To apply, please send your CV and a short introduction explaining your café experience and why you would be the right fit for this opportunity.
Pay: R5 000,00 - R5 500,00 per month
Ability to commute/relocate:
- Rivonia, Gauteng 2128: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Barista: 1 year (Required)
Language:
- Afrikaans (Preferred)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Sandton?
Many customer service roles in Sandton are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 6 days ago