Experienced Restaurant General Manager
ELXV - Elite luxury off road vehicles
Other, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Title: General Manager
Location: Alberton, Gauteng
Employment Type: Full-Time
Start Date: As soon as possible
Salary: Market-related, based on experience
About Us
We are one of the largest and most vibrant restaurants, accommodating over 600 guests with multiple bar areas and a dynamic, fast-paced atmosphere. We are known for our energetic environment, great food, and memorable guest experiences. With a large team of staff, we are looking for a strong and experienced General Manager to join the team and manage all facets of the business with professionalism and excellence.
Position Summary
We are seeking a highly skilled and motivated General Manager to oversee the day-to-day operations of Tin Cup. The ideal candidate will be an exceptional leader with deep industry knowledge and the ability to manage a large, multi-disciplinary team while maintaining high service and operational standards.
Key Responsibilities
- Oversee and manage all aspects of restaurant operations, including front-of-house, back-of-house, and bar services
- Lead, train and inspire a large team of staff across various departments
- Monitor and maintain service quality, cleanliness, and guest satisfaction
- Implement and manage effective cost control procedures, including stock management and supplier relations
- Coordinate staff scheduling and performance management
- Handle customer relations and address escalated concerns or complaints
- Ensure compliance with all health, safety, and licensing regulations
- Report on financial performance and operational metrics to ownership/management
- Foster a positive team culture and a productive working environment
Requirements
- Minimum of 5–7 years’ experience in a senior management role within a high-volume restaurant or hospitality venue
- Demonstrated leadership and team-building capabilities
- Strong operational and financial acumen
- Excellent communication, problem-solving, and organisational skills
- Proficiency in restaurant management systems and POS software
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong understanding of hospitality industry standards and customer service excellence
Join Our Team
If you are ready to take on a challenging and rewarding leadership role at a busy restaurant, we would love to hear from you.
Job Type: Full-time
Ability to commute/relocate:
- Alberton, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your 1) current monthly CTC and 2) expected monthly CTC? Please answer both questions.
- What is your notice period?
Experience:
- Restaurant Management: 5 years (Preferred)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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