FA Supervisor Stores
Samancor
Other, North West
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
PURPOSE OF THE JOB**:**
To supervise the safe execution of store activities and maintain stock control
BALANCED SCORECARD PILLARS, ROLES AND RESPONSIBILITIES
SAFETY, HEALTH, ENVIRONMENT AND QUALITY
- Ensure SHEQ compliance within the Team through effective use of the Toolbox
- Utilize the Information Management System (IMS) to initiate, investigate and report SHEQ status
PEOPLE
Supervise the Team:
- Ensure an enabling climate/culture
- Maintain labour stability by minimizing labour turnover
- Labour complement in line with budget
- Manage performance against set targets and competencies
- Ensure IDP’s are linked to performance results and implemented as per plan
- Conduct career discussions and implement actions with all identified talent (quarterly)
- Ensure discipline is maintained (absenteeism, lateness, overtime, misconduct, etc.)
- Coach and counsel people to ensure improved performance levels
- Conduct recruitment interviews
CUSTOMERS
- Ensure Customer Satisfaction
- Production, Maintenance, Logistics, Admin, MMS
BUSINESS PROCESSES
Inventory Control:
- Supervise the Materials Management process
- Organise cycle counts
- Investigate and close out inventory discrepancies
- Authorise return to stores transactions
- Investigate material queries
- Maintain the bin labelling system
Receiving and issuing:
- Supervise the Receiving and Issuing process
- Draw exception reports
- Reconcile outstanding/overdue items
- Resolve Receiving/Issuing personnel queries
- Supervise month end close downs of Receiving/Issuing sections
Transporting:
- Supervise the transport process
- Conduct random checks on vehicles
- Plan and schedule deliveries to the plant sections
- Coordinate bulk deliveries from transport contractor
- Maintain vehicle service and roadworthiness status
SHAREHOLDER VALUE
- Monitor and control section costs
BEHAVIOURAL COMPETENCIES:
- Safety Leadership
- Innovation
- Co-ordinate and control
- Operational Problem Solving &Decision Making
- Aligning Performance for Success
- Work Standards
- Interpersonal Relations
- Communication
- Managing Conflict
- Flexibility
- Team Supervision
- Business Understanding
WORKPLACE COMPETENCIES:
System:
- Microsoft Programs
- Samancor Chrome System (IMS,EBMS,Chromedoc,MES,Coupa, SAP)
Skills:
- Required training as identified on training matrix
- Soft Skills as identified per departmental/level
- Samancor Chrome System (IMS,EBMS,Chromedoc,MES,Coupa, SAP)
Knowledge:
- Demonstrate an understanding of stores and warehouse operations, inventory and stock control, materials management, goods receiving and dispatch, stock issuing, inventory planning, stock reconciliation and cycle counts, procurement support, and inventory management system
Closing Date: 20 August 2026
- Degree or National Diploma Supply Chain Management, Logistics Management, Stores Management, or Purchasing and Supply
- 4 years' relevant experience, preferably 1 years' supervisory experience
- Advanced SAP system experience in Planning and Materials Management
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 1 weeks ago