Facilities Coordinator

Who we are:

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

What you will be doing:

• Client engagement – Ensure regular meetings and be a trusted partner and escalation point.
• People leadership – Support account teams as escalation point including HR Related issues, IT and Connectivity, Operations, Employee Engagement)
• Commercial and Contractual accountability – Full understanding and accountability of all key P&L & KPI drivers. Intimate understanding of Client contractual requirements
• Sourcing and Supplier management – Ensure effective supplier management and sourcing support.
• Internal stakeholders – Ensure smooth working relationship with all internal stakeholders.
• Sales and Growth – Partner with clients to ensure organic growth from Client
• Be part of working groups for various business development requirements.
• Project management – Assist Client where required
• Developing and presenting of business cases
• Create and track employee performance goals & KPI’s
• Drive and monitor employee training requirements
• Budget management and monthly tracking
• Support and drive client savings initiatives

Inherent requirements for the position (non-negotiable):

Experience / Education:

• A minimum of 3 years Facilities Coordination
• Minimum qualifications - Technical background or Bachelor’s degree/Diploma in engineering or related field or relevant experience
• Full understanding of commercial and financial business principles. (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA)
• Project management skills and experience
• Strong analytical and problem-solving skill

Additional demonstrable requirements:

Skills required:

• Business Writing Skills – emails and reports
• Financial / Numeracy Skills – Full understanding of financial principles
• Quality/standards awareness and implementation – as per contractual requirements
• Knowledge of Contract management – SLA’s/KPI’s, Compliance
• Above average Computer Literacy – Excel, Word, PowerPoint, Power BI
• People Management – HR principles, performance management
• Leadership - coaching and mentoring skills.
• Presentation Skills
• Problem solving
• Negotiation
• Conflict resolution
• Analysis of data trends
• Innovative
• Ability to interpret Maintenance plans, condition assessment of structures and fixed assets.
• Asset lifecycle management

Knowledge required:

• Knowledge of Integrated Facilities Management Services (IFM)
• Knowledge of industry best practices and regulatory requirements
• Workable technical knowledge
• Project Management Principles
• Sales and Growth targets
• Knowledge of Company policies and procedures
• Administration principles and reporting
• Workable knowledge of statutory requirements
• Knowledge of cost budgeting and control
• CMMS and CFMS Knowledge

Governance:

• Attend local governance calls where required
• Participate in finance review calls where required
• Ensure Client statutory requirements are met
• Participate in Site Sustainability where required

Decision making authority:

• As per approval framework
• Management of CMMS, CFMS and related systems
• Management of services and client contracts
• Compliance to the OHS Act and other statutory requirements

Competencies required:

• Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level), Demonstrate "Can do attitude"
• Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial.

Interface / relationships with:

Other Key Positions:

• CBX Business Unit Lead, CBX Finance Managers, CBX Procurement, CBX QHSE.

External Parties (Clients, Enterprise Teams)

• Client Structures
• Suppliers

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.