Facilities Supervisor

PURPOSE OF JOB

Responsibility for the full maintenance of Metrofile KZN facilities. Inspects facilities and equipment to determine need and extent of service, equipment required and type and number of operational staff required. Ensures that the organisation has the most suitable working environment for its employees and their activities. Has oversight of the entire facilities team, suppliers and service providers.

KEY RESPONSIBILITIES include the following. Other duties may be assigned.

Process Management - Facilities

• Control and maintenance of facilities (including property maintenance, i.e. buildings, office furniture and equipment, grounds, 24 hour security considerations, safety and security checks and procedures, signage, safety equipment, lighting, plants, cleaning services, etc.)
• Oversees maintenance of gardens and grounds.
• Responsible for renovations to interior/exterior surfaces, fixtures, and fittings.
• Checks and ensures that agreed work by staff and contractors has been completed satisfactorily and follow up on any deficiencies.
• Expedite jobs being done when so required.
• Responsible for maintenance and safe keeping of all equipment (i.e., tools, ladders, etc.).
• Responds timeously to operational emergencies such as electrical failures, water leaks, etc. and stays available for emergency call out.
• Responsible for adherence to the OHS Act and good housekeeping of the facilities at all times.
• Oversees Health & Safety in accordance with the OHS Act.
• Responsible for overseeing the security of facilities on a 24 hour basis.
• Maintain and enhance company security and safety routines.
• Maintain and test emergency equipment and procedures.
• Provide appropriate reports as defined.
• Perform minor electrical, mechanical, or structural repairs.
• Checks and ensures that all fire fighting equipment is inspected and serviced as per regulations.
• Liaise with service providers.
• Ensures that facility lock-up procedures are adhered to.
• Manage Non Conformance Report daily.
• Submits daily, weekly, and monthly reports to the Operations Manager as required.

Risk Management – Facilities

• Identify potential risks and action such risks timeously.
• Ensure all risk tasks are kept up to date on Safecyte.
• Review non-compliance reports and attend to weekly non-compliance.
• Prepare for and attend to yearly risk audits & action the results from those audits.
• Manage the progress of the rectification of all issues identified during the regional operational risk audits and action certain items that were raised in order to mitigate the risks identified.

Procurement Management - Facilities

• Responsible for the procurement of facility related equipment and material.
• Complete the relevant documentation and liaise with the Procurement department at Head Office.
• Evaluate suppliers by sourcing suitable suppliers and assist in negotiating pricing and service delivery.

People Management

• Support the employee lifecycle including recruitment & selection, learning & development, performance management, reward, employee relations, succession planning etc in collaboration with Human Resources.
• Ensures that staff is trained, skilled and that their expertise is optimally applied.
• Ensures that the working environment contributes to improve staff morale and increase productivity.
• Ensure that the targets are achieved according to the benchmarks set.
• Ensure that staff are cross trained within all the Warehouse functions and kept up to date with all system changes, policies, etc.
• Lead people driven group initiatives to ensure employee wellbeing and organisational effectiveness.
• Ensure that staff are trained on the use of equipment and hoist/dumbwaiters.

SUPERVISORY RESPONSIBILITIES

• Has overall responsibility for a staff complement of 1 – 5.

QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in Operations/Project/Facilities Management
• Minimum 5 years facilities maintenance experience
• Ability to multi-task and process
• Must be computer literature
• Professional appearance and presentation required
• Ability to work beyond regular work hours when required
• Valid driver’s license
• Must have own vehicle
• Forklift License would be advantageous