Fast Food Manager
VALK1 PTY LTD
Other, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
DUTIES AND RESPONSIBILITIES:
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters.
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensure daily opening and closing procedures are conducted at the store
- Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
- Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
- People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
- Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
- Performance evaluation of staff
REQUIREMENTS:
- Restaurant and Fast-Food Service experience.
- MICROS experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving
*
- Store Manager
Job Types: Full-time, Temp to perm
Pay: R7 500,00 - R11 000,00 per month
Experience:
- fast food managment: 1 year (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Today