F&B Service – Barman / Pool Attendant

Job Advert Summary

Join our team in delivering outstanding poolside and beverage experiences through exceptional guest service, efficient operational management, and strong teamwork. This role combines bar operations, stock control, and financial accountability while embodying Blaauwklippen's CCWP values.

Minimum Requirements

• Matric or equivalent.
• Hospitality/F&B experience (bartender, waiter, or guest service) preferred.
• Lifeguard certification advantageous.
• Computer literacy (POS system, Opera PMS).
• Strong knowledge of wines, spirits, cocktails, and bar operations.
• Professional grooming and interpersonal skills.
• Ability to work flexible hours across shifts

Duties and Responsibilities

• Ensure pool, deck, loungers, umbrellas, and bar station are consistently immaculate and guest ready.
• Monitor ambience (cleanliness, music, lighting, décor) to reflect heritage identity, and management requests/ instructions
• Provide pool towels and attend to guest requests promptly.
• Enforce pool rules and ensure guest safety – no glass permitted.
• Report maintenance or safety issues immediately.
• End-of-shift cleaning routines: waste disposal, deep-cleaning pool bar, and resetting loungers/umbrellas.

Beverage Service & Bar Operations

• Prepare and serve cocktails, wines, spirits, and non-alcoholic beverages to the highest standard.
• Operate bar equipment safely and efficiently, reporting issues promptly.
• Uphold hygiene and safety protocols in line with hospitality regulations.
• Provide attentive, personalized service, anticipating guest needs and offering recommendations.
• Table clearing, resetting, and polishing of glassware/cutlery to maintain service standards.

Stock Management & Reporting

• Lead daily stock takes and beverage counts, ensuring accuracy and transparency.
• Monitor usage and proactively inform management when replenishment is required.
• Maintain organized storage areas, applying FIFO (first-in, first-out) principles.
• Assist in supplier coordination, ensuring timely deliveries and quality checks.
• Operate POS systems for accurate billing and posting.
• Complete pre-lists and financial checklists before and after shifts, ensuring reconciliation with Opera PMS.
• Zero tolerance for stock discrepancies; variances must be reported and explained in writing.

Teamwork & Cross-Departmental Support

• Collaborate with F&B attendants, waiters, bartenders, and kitchen staff to ensure seamless service.
• Provide on-the-job training to junior staff in beverage preparation, service etiquette, and equipment handling.
• Mentor team members to uphold heritage hospitality values and guest journey standards.
• Support cross-training initiatives to ensure staff versatility across poolside and bar operations.
• Attend scheduled training sessions (hospitality standards, financial procedures, safety, and beverage knowledge).
• Complete mandatory training modules and certifications as directed by management.