Field Sales Executive (Business Development)

Job Context

DP World is seeking a highly motivated and results-driven Field Sales Executive (Business Development) to drive business growth across designated territories. The successful candidate will be responsible for identifying new business opportunities, acquiring new customers, growing existing accounts, and achieving agreed revenue targets within the Freight Forwarding business.

This role requires a commercially focused sales professional with extensive experience in International Freight Forwarding, capable of building strong customer relationships, developing strategic sales opportunities, and positioning DP World as the preferred logistics partner. The incumbent will work closely with Operations, Product, and Commercial teams to deliver customer-focused logistics solutions and support sustainable business growth.

Key Performance Areas (KPAs)

Business Development & Sales Growth

• Identify, target, and acquire new customers within the assigned geographic region.
• Develop and execute sales plans to achieve revenue and profitability targets.
• Prospect, qualify, and convert new business opportunities.
• Promote the full range of DP World Freight Forwarding services and solutions.
• Increase market share through strategic customer acquisition and account development.
• Follow up on quotations and proposals to maximize conversion rates.

Customer Relationship Management

• Build and maintain strong relationships with new and existing customers.
• Understand customer supply chain requirements and recommend appropriate solutions.
• Collaborate with operations and internal stakeholders to ensure excellent customer service delivery.
• Identify opportunities to increase business within existing customer accounts.
• Support customer retention through proactive engagement and relationship management.

Sales Planning and Market Intelligence

• Conduct regular market research to identify new business opportunities and industry trends.
• Monitor competitor activities and provide relevant market intelligence to management.
• Analyse customer needs and align solutions to support business objectives.
• Contribute to sales and growth strategies within the assigned territory.

Sales Activity Management

• Conduct a minimum of eight (8) customer engagements per week.
• Maintain accurate records of customer interactions and opportunities within MDS.
• Manage the sales pipeline and ensure all opportunities are regularly updated.
• Ensure accurate revenue forecasting and opportunity tracking.

Reporting and Performance Management

• Prepare and submit monthly sales reports and pipeline updates.
• Analyse sales opportunities and provide insights on emerging market trends.
• Communicate potential customer risks, changes, or developments to management.
• Provide accurate sales data to support business reporting and performance measurement.

Data Quality and System Management

• Maintain accurate and up-to-date customer records.
• Ensure customer contact details, revenue projections, and opportunity information are correctly captured.
• Adhere to naming conventions and data quality standards within MDS.
• Identify and resolve data quality issues to improve reporting accuracy.

Qualifications Required

• Matric (Grade 12).
• Diploma or Degree in Logistics, Supply Chain Management, Marketing Management, Business Management, or a related field.
• Relevant Freight Forwarding or Logistics qualification will be advantageous.

Technical Knowledge

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
• Knowledge of CargoWise One and CRM systems will be advantageous.

Skills and Experience Required

• Minimum of 5–8 years' experience in International Freight Forwarding, Logistics, or Supply Chain Sales.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of Import and Export procedures.
• Comprehensive knowledge of Incoterms and international logistics processes.
• Experience in new business development, customer acquisition, and account management.
• Excellent sales, negotiation, and business development skills.
• Strong customer relationship management capability.
• Effective communication and presentation skills.
• Strong networking and stakeholder management skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently while effectively collaborating within a team environment.
• Strong organizational and time management skills.
• Ability to work under pressure and meet deadlines.
• Self-driven, proactive, and results-oriented mindset.
• Ability to engage confidently with diverse cultures and stakeholders.

Additional Requirements

• Valid driver's licence.
• Own reliable vehicle.
• Willingness to travel within the assigned region as required.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.