Field Service Engineer
Ingersoll-Rand
Durban, KwaZulu-Natal
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Summary
Inspects, services, repairs, tests and reports on Company products located on customer site & in-house. May provide technical service via phone to the customer
Responsibilities
- Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.
- Reports: Prepares and submits written reports of in-house or site visit inspections with recommendations.
- Training: Trains employees, customers and vendors in correct operation and maintenance of product.
- Quotations: Be able to identify spares & service opportunities & compile quotes and submit them to new and existing customers
- Other responsibilities as assigned.
Basic Qualifications
- Grade 12 Certificate, Technical/Vocational.
- Valid Millwright trade test certificate
- Good computer skills necessary
Travel & Work Arrangements/Requirements
90% travel to sites/customers
Key Competencies
- Absolute Excellent knowledge of Centrifugal, Rotary screw, Piston Compressors and compressor controls
- Good Understanding on all aspects of the mechanical aspects of machinery/product line.
- Must be able to read blueprints, good mathematical aptitude
- Excellent communication skills required to explain operations and maintenance of products
What we Offer
Our benefits – Pension Fund, Medical Aid
- Ownership Works equity program: we believe in the power of employee ownership. All full-time permanent employees are eligible for a one-time stock award after successfully completing one year of employment.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Durban?
Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 5 days ago