Financial Advisor
RAYMO DIRECT MARKETING
Vanderbijlpark, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
RAYMO Direct Marketing is a growing direct marketing and financial services organisation focused on providing customers with suitable financial products and professional service.
We are looking for motivated, ambitious and people-focused individuals to join our team as Financial Advisers / Financial Services Consultants.
This opportunity is open to people from different backgrounds. Whether you have previous financial services or sales experience, you are a recent graduate, looking for your first career opportunity, or considering a career change, we encourage you to apply.
Training and development will be provided to suitable candidates.
The Opportunity
As a Financial Adviser, you will work directly with customers to understand their financial needs, explain available financial products and assist them in making informed decisions.
You will also be responsible for building and maintaining customer relationships while working towards individual and team sales targets.
This is a great opportunity for someone who enjoys working with people, communicating, building relationships and achieving goals.
Key ResponsibilitiesCustomer Engagement
- Engage with new and existing customers professionally.
- Identify and understand customers’ financial needs and requirements.
- Build positive and professional relationships with customers.
- Provide customers with clear and accurate information.
- Explain financial products and services in a simple and understandable manner.
- Answer customer questions and provide appropriate assistance.
- Follow up with customers when required.
- Maintain a high standard of customer service.
Sales & Business Development
- Promote and present relevant financial products and services.
- Generate new business and identify potential customers.
- Conduct sales presentations and product discussions.
- Work towards individual and team sales targets.
- Follow up on leads and prospective customers.
- Maintain a healthy sales pipeline.
- Develop and maintain a customer base.
- Identify opportunities for additional business where appropriate.
- Participate in marketing and promotional activities.
- Attend team meetings, training sessions and development programmes.
Administration & Compliance
- Complete all required application and customer documentation accurately.
- Ensure customer information is captured correctly.
- Keep accurate records of sales and customer interactions.
- Follow company procedures and financial services compliance requirements.
- Ensure all required disclosures and disclaimers are communicated to customers.
- Explain relevant product terms, benefits, waiting periods, exclusions and premiums where applicable.
- Protect confidential customer information.
- Submit sales and administrative reports within the required timeframes.
- Ensure all sales are properly recorded and submitted.
- Follow the company’s code of conduct and internal policies.
Professional Development
- Attend company training and product training.
- Continuously improve product and industry knowledge.
- Develop communication, negotiation and sales skills.
- Stay informed about company products, procedures and compliance requirements.
- Accept coaching and feedback from management.
- Work towards achieving personal and professional development goals.
What We Are Looking For
We are looking for individuals who are:
- Ambitious and goal-driven.
- Self-motivated and disciplined.
- Confident when communicating with people.
- Comfortable speaking to customers.
- Professional and presentable.
- Customer-focused.
- Reliable and punctual.
- Willing to learn.
- Able to work independently and as part of a team.
- Comfortable working towards targets.
- Positive and energetic.
- Able to handle rejection and remain motivated.
- Good at building relationships.
- Organised and able to manage their time.
- Honest and responsible.
- Committed to personal growth and development.
Experience
Experience in any of the following areas will be advantageous:
- Financial services.
- Financial advising.
- Insurance.
- Banking.
- Sales.
- Direct marketing.
- Retail.
- Customer service.
- Call centre.
- Business development.
- Recruitment.
- Hospitality.
- Telecommunications.
- Property.
- Administration.
However, previous experience is not essential for all applicants.
We are also interested in individuals who can demonstrate strong communication skills, a willingness to learn and the right attitude.
Minimum Requirements
- Grade 12 / Matric preferred.
- Good communication skills.
- Basic computer literacy.
- Ability to communicate professionally with customers.
- Ability to work towards targets.
- Valid South African identification/documentation where applicable.
- Must be willing to undergo company training.
- Must be willing to learn and develop within the financial services environment.
Relevant qualifications and industry experience will be advantageous.
Graduates & Entry-Level Applicants
Are you a graduate or someone looking for your first opportunity?
You are welcome to apply.
We believe that skills can be developed through the right training, coaching and practical experience. If you are hardworking, motivated, confident and willing to learn, we would like to hear from you.
Career Changers
If you are currently working in another industry and looking for a new career path, this opportunity may be suitable for you.
Experience in sales, customer service, administration, retail, hospitality, recruitment or other people-focused environments can be valuable in this role.
What We Offer
- Comprehensive training.
- Ongoing coaching and development.
- Product training.
- Sales and communication skills development.
- Career growth opportunities.
- Supportive team environment.
- Performance-based incentives where applicable.
- Opportunity to build a career in the financial services industry.
- Recognition and rewards for performance.
- Practical experience working with customers.
- Opportunity to develop professionally and personally.
Please note that specific benefits, remuneration and incentives are subject to the applicable employment arrangement and company policy.
Working Environment
This role is suitable for someone who enjoys a fast-paced, target-driven and people-focused environment.
You will be expected to communicate with customers regularly, participate in team activities and training, and consistently work towards achieving agreed performance objectives.
Important Skills for Success
The following skills can help you succeed in this role:
Communication | Customer Service | Sales | Negotiation | Relationship Building | Time Management | Problem Solving | Teamwork | Confidence | Discipline | Goal Setting
Why Join RAYMO Direct Marketing?
At RAYMO Direct Marketing, we aim to give motivated individuals an opportunity to develop valuable skills and build a career in the financial services and direct marketing environment.
You don’t have to have everything figured out when you start. What matters is your attitude, willingness to learn, consistency and desire to succeed.
If you are looking for an opportunity where you can develop your communication, sales and professional skills while working with people, we encourage you to apply.
How to Apply
If you believe you are a suitable candidate, submit your CV through Indeed.
Please ensure that your CV contains your current contact details and relevant work experience.
Only shortlisted candidates will be contacted.
RAYMO Direct Marketing is committed to providing equal opportunities to suitable applicants and welcomes applications from individuals with diverse backgrounds and experience.
Pay: From R3 500,00 per month
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Vanderbijlpark?
Many customer service roles in Vanderbijlpark are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday