Fleet Specialist

Quality control

• Adhere to SOPs regarding security systems and vehicle systems
• Report malfunctions to management immediately
• Perform all system repairs to match installation standards
• Refer malfunctions that are out of your scope to the approved service provider and manage the process within

the agreed upon SLA. Preventative maintenance: Systems

• Compile and implement a preventative maintenance program.
• Conduct preventative maintenance on all vehicle equipment in the fleet.
• Report on any system maintenance conducted and the requirements for equipment replacement to the fleet

controller. System repair and technical support: PC & Base station equipment and vehicle systems

• Maintain conformance to the latest software update requirements and provide support to the SBV Service

Desk in downloading updates to PC’s and vehicles.

• Inspect base station equipment on a weekly basis and corroborate that end users are performing according to

the correct procedure and the stability of the equipment.

• Request replacement equipment where faulty equipment is detected.
• Maintain and updated a version control log.
• Test and troubleshoot defective electronic equipment and wiring and where possible, repair all vehicle system

according to the agreed upon SLA’s.

• Control spare stock and manage the allocation, billing and replenishment of this stock on a weekly basis.
• Adapt existing electronic equipment to specialized needs.
• Create and maintain records of work accomplished.

Fault report Management

• Manage the end-to-end fault reporting through the SBV prescribed platform.
• Report any critical system failure to the Regional Fleet Coordinator and National Systems Manager.
• Complete the return process and documentation for the return of faulty components in conjunction with the

national Systems Manager.

• Follow up on replacement spares.
• Compile a monthly trend analysis of faults in order to identify stability of the system and submit to the National

Systems Manager. Logistical support

• Collaborate with the National Systems Manager to co-ordinate the removal of equipment that can be re-used.
• Asset management including disposals and transfers to be done in conjunction with the Fleet Controller.
• Daily system tracking checks to be reported to the National Systems Manager.
• GPSI run files to be maintained and updated regularly.

New development and retrofitting of systems

• Provide input and Support when testing new systems as per the agreed specification through the inspection

of functionality and installation quality.

• Schedule and manage the installations of the systems in the field and escalate any discrepancies to the

National Systems Manager and the Regional Fleet Coordinator.

• Follow up on re-work until stability is obtained.
• Replace faulty hardware and the re-program software to provide a reliable product/system.

Training

• Provide training to the mechanical/fleet staff regarding first line finding and maintenance.
• Provide training to the relevant operational staff on the procedure and utilization of systems on board vehicles

as well as the control room.

• Assist in the training of new recruits during the CITPO course at the Centre/Region.

Administration

• Performs annual audits of systems at the Centre and submit findings to the National Systems Manager
• Makae recommendations in terms of cost savings initiatives with regards to systems
• Arrange for payment of invoices in accordance with company policy
• Balances and maximizes utilization of the fleet according to the centres needs
• Track the fleet performance and maintenance against set benchmarks and strategies and suggest and

motivates new improvements

• Schedule the Centre’s vehicles for different types of services / repairs as prescribed by the Fleet policy / support

office instructions

• Monitor the scheduled maintenance plans foe optimal availability of vehicles
• Monitor that daily running and electrical fault repairs are carried out at the centre when necessary and small

problems on the vehicles are attended to before it is escalated.

• Deal directly with external service providers to assist with repairs according to the agreed upon SLAs and

guidelines.

• Report on possible vehicle replacements to the Regional Fleet Coordinator in accordance with the

replacement’s plans

• Co-ordinate the repair / replacement of sub-systems with the relevant service providers, SBV System

Technician and Regional Fleet Coordinator Vehicle management and administration

• Plan and execute registration, re-registration, renewal of licensing and vehicle Certificate of Fitness (COF) of

vehicles in order to comply with legislation and company policy and procedure

• Confirm that suppliers and internal repairs adheres to Repair Authorization processes with the relevant service

provider and escalate where necessary.

• Verify that each vehicle has a vehicle log book as well the relevant accident procedure information
• Communicate to Management and Drivers any changes to company Fleet policy, procedures and legislation
• Communicate to Management and Drivers regarding any implementation of new mechanical and electronic

innovations

• Identify training gaps within gaps within one’s area, reporting gaps and making recommendations to the

regional Fleet coordinator

• Manage the process of maintaining and replacing vehicle parts at centers to maintain a high level of service

quality and cost effectiveness, including but not limited to: lubricant and tyre stock.

• Maintain vehicle asset registers and submit changes to regional Fleet Coordinator
• Calculate and report on each vehicle variable operating cost on daily basis to identify potential causes for high

fuel usage

• Plan fuel saving initiatives at your Centre in conjunction with the Regional Fleet Coordinator and relevant

manager at the Centre

• Investigate fuel theft and usage outside of agreed norms and report incidents to management for further action
• Perform spot-checks to verify that fault diagnosis is done correctly before repairs are authorized
• Check all suppliers and repair invoices to verify that invoices are signed off by management prior to requesting

payment. Tyre Management

• Execute random tyre pressure tests during daily vehicle inspections and reiterate the relationship between

correct tyre pressure and financial implications

• Adhere to company policies and fleet policy with regards to tyre management
• Investigate and report on any irregularities which involve missing tyre stock
• Plan and execute tyre replacements of all vehicles categories for maximum vehicle availability and less onthe-road repairs.
• Monitor credits received for all tyre casings handed over to suppliers and manage tyre scrap by providing an

analysis Governance

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the

department’s processes and quality management system is at all times in compliance with the standard.

• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection

and outcome. Drive the organisation culture

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and

commitment towards the mission.

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This document contains confidential and proprietary information. This information is private and any disclosure,

copying or distribution thereof or taking any unauthorized action on this document is prohibited. Lead as an Ambassador and executor of Change

• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed n