Floor manager required by an upmarket restaurant group in Franschhoek

Upmakret restaurant situated on the Franschhoek's main road, is looking for a floor manager to assist in developing and maintaining an exceptional level of service that is customer focused and has a good understanding of basic restaurant business challenges .

This is an ideal position for a young energetic individual who is a self-starter and who excels when working within and developing a small team.

Minimum requirements:

• Own Transport
• Excellent communication skills
• Basic computer skills
• Fluent in written and spoken English

Position Key Areas of Responsibility

Customer Engagement:

• Manage reservations
• Offer exceptional food and wine experience
• Make sure waiters are knowledgeable and understand food offering
• Ensure staff are customer-focused

· Develop a rapport with regular customers

Staff Management

• Develop staff
• Ensure staffs’ appearance adheres to company standards
• Ensure the look, feel and hygiene of the restaurant adheres to company standards
• Ensure staff overdeliver on their key responsibility areas
• Lead by example and in doing so, adheres to the company rules and regulations
• Communicates effectively
• Values and respects staff’s input
• Encourages and supports team work

Stock Control and Business Management:

· Accurate restaurant bar stock control

· Reconcile daily cash ups

· Process invoices

· Complete and maintain daily reports to management

Please ensure your application includes a CV and color picture

Job Type: Full-time

Pay: R15 000,00 - R20 000,00 per month

Work Location: In person