Food and Beverage Supervisor

Because exceptional dining experiences are created by leaders who inspire their teams and lead from the floor.

At The President Hotel, every restaurant, bar, and dining outlet plays an important role in creating memorable guest experiences. From welcoming guests with genuine hospitality to ensuring seamless service throughout every shift, our Food & Beverage Supervisors set the standard for service excellence. As we continue our journey toward luxury, we are looking for an experienced and passionate Food & Beverage Supervisor to lead by example and help deliver outstanding hospitality across our Food & Beverage operations.

If you thrive in a fast-paced hotel environment, enjoy coaching teams, and are passionate about delivering exceptional guest experiences, this role is for you.

Minimum Requirements

Matric Certificate (Grade 12)

Hospitality or Food & Beverage qualification (advantageous)

Minimum 2 years' experience as a Food & Beverage Supervisor or Restaurant Supervisor, within a 4-star or 5-star hotel, luxury restaurant, or high-volume hospitality environment

Strong food and beverage knowledge, including wines, cocktails, and restaurant service standards

Experience using Micros Simphony, Opera PMS, or similar POS systems advantageous

Strong leadership, communication, and organisational skills

Excellent guest service and complaint handling skills

Ability to lead, coach, and motivate a service-driven team

Ability to work shifts, weekends, and public holidays

Professional grooming and presentation

CV must be fully updated prior to submission

What You'll Be Doing

Supervising the daily Food & Beverage operation to ensure exceptional guest experiences

Leading, motivating, and supporting the Food & Beverage team throughout each shift

Delivering warm, professional, and attentive service to every guest

Monitoring restaurant operations, service flow, and floor standards to ensure smooth and efficient service

Assisting with staff training, coaching, and performance development

Handling guest requests, complaints, and service recovery professionally and efficiently

Supporting Restaurant Managers with daily operations, shift planning, and team supervision

Monitoring food and beverage quality, presentation, and service standards

Assisting with stock control, ordering, and minimising wastage

Ensuring compliance with health, safety, hygiene, and food safety standards

Working closely with the Kitchen and Front Office teams to deliver seamless guest experiences

Supporting The President Hotel's journey toward luxury through exceptional hospitality and operational excellence

Why Join The President Hotel

Be part of Cape Town's Most Loved Hotel

Work in a high-volume, professional hotel environment

Play a key role in our journey toward luxury

Lead a passionate team dedicated to delivering exceptional guest experiences

Engage with a diverse international hotel guest base

Competitive salary, company contribution to medical and pension and great team culture