Food Service Assistant

Job Details

Division: Excellerate Services

Industry: Soft Services

Business Unit: Catering / Food Services

Minimum Experience: 1- 2 Years' experience in a commercial kitchen, catering or food service environment

Job Functional Area: Operations

Job Description

Who we are

Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients.

We do this by creating environments where people can thrive.

This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings.

Why choose us

Our Vision

To be Africa's leading trusted provider of fully integrated, self-performing property-related solutions and services, driven by quality, excellence and forward thinking.

Our Story

Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally. We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes - underpinned by an ISO 9001 quality system - to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.

Why Join Us

At Excellerate Services, you will be part of a dynamic and forward-thinking organisation committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients.

About the Role

We are seeking a dedicated and enthusiastic Kitchen Assistant to support the day-to-day operations of our catering services. The successful candidate will assist with food preparation, stock management, customer service, and maintaining the highest standards of food safety and hygiene. This role is ideal for an individual who enjoys working in a fast-paced environment and is committed to delivering quality service to our clients and customers.

What You Will Bring

• Grade 12 (Matric) or equivalent qualification.
• A Food Preparation, Hospitality or Catering qualification will be advantageous.
• 1–2 years' experience in a commercial kitchen, canteen, catering or hospitality environment.
• Basic knowledge of food preparation techniques.
• Understanding of food safety, hygiene and sanitation standards.
• Good communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Customer-focused with a positive attitude.
• Ability to work both independently and as part of a team.

Inherent Requirements for the Position (Non-Negotiable)

• Ability to stand for extended periods.
• Physically fit and able to lift and move stock and supplies.
• Willingness to work shifts, weekends and public holidays as operationally required.
• Commitment to maintaining high standards of cleanliness and personal hygiene.
• Reliable, punctual and trustworthy.

Additional Demonstrable Requirements

• Knowledge of HACCP principles and food safety practices.
• Experience with stock control and inventory management.
• Ability to accurately follow recipes and portion control guidelines.
• Good organisational and time management skills.
• Attention to detail and commitment to quality.
• Ability to follow instructions and standard operating procedures.

What You Will Be Doing

The successful candidate will be responsible for supporting the efficient operation of the kitchen by:

• Assisting the Chef with food preparation and basic cooking duties.
• Preparing ingredients by washing, peeling, cutting and portioning food items.
• Receiving, unloading and storing food deliveries and supplies.
• Organising and maintaining the storeroom to ensure stock is stored safely and correctly.
• Assisting with stock rotation using First-In, First-Out (FIFO) principles.
• Monitoring stock levels and reporting shortages to the Chef or Supervisor.
• Assisting with inventory counts and stock control processes.
• Maintaining exceptional standards of cleanliness throughout the kitchen, food preparation areas and equipment.
• Ensuring compliance with all food safety, health, hygiene and sanitation regulations.
• Cleaning kitchen utensils, equipment, workstations and food service areas.
• Assisting with portion control to minimise waste and ensure consistency.
• Serving food to customers in a professional, courteous and friendly manner.
• Providing excellent customer service and responding to customer requests professionally.
• Assisting with kitchen opening and closing procedures.
• Ensuring all waste is disposed of safely and in accordance with company procedures.
• Reporting damaged equipment, maintenance requirements or food safety concerns to management.
• Complying with all company policies, health and safety standards and operational procedures.
• Performing any other reasonable duties as required by management to support the catering operation.

As per Excellerate Services Recruitment and Selection Policy: All equity procedures will apply as the Company is committed to promoting internally. The Company reserves the right to seek external candidates should no suitable applications be received.

Excellerate Services is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

Important Note: All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application. Please specify the position that you are applying for. If you are not contacted as a short-listed candidate within two (2) weeks of the closing date, please consider your application unsuccessful.