Food Service Assistant - Kempton Park

About Us

Are you passionate about customer service and creating positive dining experiences? TsAfrika is looking for an energetic, reliable, and customer-focused Food Service Assistant to join our team. This role is perfect for someone who enjoys working in a fast-paced environment and takes pride in delivering exceptional service.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• Assist with the preparation and serving of food and beverages.
• Ensure food is presented attractively and served according to company standards.
• Provide excellent customer service to clients and customers.
• Maintain cleanliness and hygiene in food service and dining areas.
• Assist with setting up and clearing service stations, dining areas, and functions.
• Refill food displays, beverages, and condiments as required.
• Follow food safety, health, and safety regulations at all times.
• Support kitchen staff with basic food preparation tasks when needed.
• Assist with stock rotation and maintaining service area supplies.
• Ensure a welcoming and professional dining environment for customers.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility

Skills and Competencies

• Customer-focused with a positive attitude.
• Strong communication and interpersonal skills.
• Attention to detail.
• Reliable and dependable.
• Good teamwork and collaboration skills.
• Ability to maintain high standards of cleanliness and hygiene.
• Professional appearance and conduct.
• Trustworthy and Reliable
• Must enjoy practical and methodical work

Qualifications

• Grade 12 / Matric.
• 1 - 2 years working experience in a food service, catering, hospitality, or customer service environment will be advantageous.
• Culinary qualification would be advantageous.
• Basic knowledge of food hygiene and safety practices.
• Good communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Ability to work under pressure and in a fast-paced setting.
• Willingness to work flexible shifts when required.