Food Services Assistant / Ward Hostess
Hero Serv Pty Ltd
Newcastle, KwaZulu-Natal
Job description
Job Advert: Food Services Assistant / Ward Hostess
Location: eMadadeni Hospital, KwaZulu-Natal
eMadadeni Hospital is seeking a dedicated, compassionate, and service-driven Food Services Assistant / Ward Hostess to join our healthcare team. This role is critical in supporting patient care through the delivery of high-quality, safe, and patient-centred meal services, ensuring a positive patient experience during their stay.
Key Responsibilities
· Serve meals and beverages to patients in line with prescribed dietary requirements
· Confirm and verify patient meal plans prior to service delivery
· Take patient meal orders and assist with menu selection where required
· Maintain strict hygiene, food safety, and infection control standards
· Ensure cleanliness of ward kitchens, food trolleys, and service areas
· Liaise with nursing staff, dietitians, and kitchen teams to ensure accurate meal service
· Monitor ward stock levels and report shortages or equipment issues
· Maintain accurate records of patient meals and complete all required documentation
Minimum Requirements
· Grade 12 / Matric
· Minimum 1–2 years’ experience in food service, catering, or hospitality
· Previous experience in a hospital or healthcare environment will be highly advantageous
· Basic knowledge of food safety, hygiene, and infection control practices
· Strong interpersonal and customer service skills
· Ability to work efficiently in a fast-paced and high-pressure environment
Key Competencies
· Patient-focused with a caring and professional approach
· Strong attention to detail and accuracy
· Effective communication skills
· Ability to work both independently and as part of a multidisciplinary team
· Reliable, well-presented, and responsible
Additional Requirements
· Willingness to work shifts, including weekends and public holidays
· Physically fit and able to stand and walk for extended periods
To Apply
Please email your CV to [email protected]
Subject Line: Food Services Assistant / Ward Hostess– eMadadeni Hospital - KZN
Closing Date: 17 July 2026
If you do not hear from us within two (2) weeks after the closing date, please consider your application unsuccessful
Pay: R5 500,00 - R5 900,00 per month
Work Location: In person
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