Forex Conversion Agent-Arabic Speaking

We are looking to add a Conversion agent who has experience in the markets (forex trading, stocks and commodities)

Duties and Responsibilities:

• Promote company’s financial products and services
• Perform outbound calls to prospective clients with demo and live trading applications
• Ensure clients receive the highest level of service at all times
• Consistent follow up with clients via phone calls or emails through the client activation process
• Assist clients with inquiries on the trading platforms, products, onboarding and funding procedures
• Participate in the company’s marketing activities and promotional campaigns for customer acquisition and conversion
• Stay informed about the financial markets in order to spot trends, look for new opportunities and establish credibility with our clients by understanding their requirements
• Assist Compliance with the processing of Know-Your-Client documentation

Qualifications/Requirements:

• Fluency in English and Arabic
• RE5 Certification
• Minimum of 1 year of experience in Conversion or Sales position in a related field.
• Proficiency in the use of MS Office
• Proven track record in a sales environment
• Ability to grasp complex concepts quickly, and able to identify key messaging for different audiences Independent, self-directed and not afraid to make decisions to develop, execute and deliver on an assigned strategy
• Ability to work in a high-pressure and fast-moving environment
• Positive attitude, flexible nature, a person who would thrive in a fast-paced, constantly changing environment
• Knowledge of forex, CFD trading and the markets is desirable Passion for phone sales is a must

Application Question(s):

• How many years experience do you have as a conversion agent in a fintech industry?
• Do you speak Arabic ? if so, how fluent are you?

Work Location: In person