Franchise Restaurant Manager

We are seeking an experienced and driven Manager to lead our fast-paced restaurant in the centurion area in Pretoria. This is an exciting opportunity for a hands-on leader who thrives in a high-energy environment and is passionate about delivering exceptional customer experiences while building a strong, motivated team.

Key Responsibilities :

• Oversee daily restaurant operations to ensure smooth and efficient service
• Deliver outstanding customer experiences and resolve customer concerns effectively
• Carry out franchise promotions and self - promote within one’s network
• Manage staff scheduling, performance, and productivity
• Ensure strict adherence to food safety, hygiene, and health regulations
• Maintain brand standards and ensure consistency in food quality and presentation
• Foster a positive, energetic, and collaborative team culture

Minimum Requirements :

• At least 2 years’ experience in a management role within the fast food or restaurant industry
• Proven leadership and team management skills
• Strong operational and organisational abilities
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including weekends and public holidays

Key Competencies & Traits :

• Customer-centric mindset with a passion for service excellence
• High attention to detail and commitment to quality
• Energetic, proactive, and hands-on approach
• Courageous and supportive leadership style; willing to step in and assist the team at all levels
• Strong problem-solving and decision-making skills under pressure
• Ability to multitask and perform in a fast-paced environment
• High level of accountability and reliability
• Strong work ethic and integrity
• Adaptability and resilience in a dynamic environment
• Results-driven with a focus on continuous improvement
• Financial awareness and cost control mindset
• Ability to motivate and inspire a diverse team

What We Offer :

• Permanent position with long-term growth opportunities
• Dynamic and fast-paced work environment
• Opportunity to grow within a well-known and expanding brand

Salary :

• Market-related and will be discussed during the interview process

Work Location: In person