French Vendor Pre-Qualification & Appointment Representative
Pipeproof
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
French Vendor Pre-Qualification & Appointment Representative
Location: Remote
Employment Type: Part-Time
Position Overview
We are seeking a highly organized and bilingual French Vendor Pre-Qualification & Appointment Representative to support our growing Business-to-Government (B2G) initiatives across Canada.
In this role, you will engage with French-speaking vendors to qualify, educate, and guide them through the vendor onboarding and pre-qualification process. You will assess vendor eligibility, collect required documentation, schedule appointments when needed, and ensure vendors meet internal and government compliance requirements.
Success in this role requires strong communication skills, attention to detail, confidence in conducting phone conversations, and the ability to build trust with prospective vendors while maintaining accurate records.
Key Responsibilities
- Contact French-speaking vendors via phone and email to introduce partnership opportunities and explain the pre-qualification process.
- Conduct vendor pre-qualification interviews to assess capabilities, eligibility, and compliance requirements.
- Schedule appointments and follow-up meetings with qualified vendors and internal stakeholders.
- Collect, verify, and organize vendor documentation required for onboarding and government funding opportunities.
- Maintain accurate CRM records and update vendor status throughout the qualification process.
- Coordinate closely with Operations, Compliance, Legal, and Vendor Management teams.
- Follow structured outreach processes while maintaining a professional and consultative communication style.
- Monitor vendor pipelines and ensure timely follow-ups with prospective vendors.
- Escalate complex compliance or eligibility questions to the appropriate internal teams.
Call Profile
- Outbound vendor qualification and appointment-setting calls
- Follow-up calls and email communication
- Bilingual communication (French and English)
- Relationship-building with prospective vendors
- Fast-paced environment requiring organization and attention to detail
Qualifications
Required
- Native or near-native fluency in French (spoken and written)
- Professional working proficiency in English
- 2+ years of experience in appointment setting, customer service, vendor relations, business development, procurement support, or inside sales
- Excellent verbal communication and relationship-building skills
- Strong organizational and documentation abilities
- Experience using CRM platforms and managing multiple workflows simultaneously
- Comfortable making outbound calls and following structured outreach processes
- Reliable high-speed internet and a professional remote work environment
Preferred
- Experience with vendor onboarding or vendor management
- Knowledge of Canadian or U.S. government procurement, vendor registration, or compliance processes
- Experience supporting Business-to-Government (B2G) or Business-to-Business (B2B) initiatives
- Familiarity with vendor management platforms such as Sweetspot, Merx, or similar procurement tools
- Background in procurement, compliance, government contracting, or public sector services
Education & Experience
- Bachelor's degree in Business Administration, Supply Chain Management, Public Administration, or a related field is an asset.
- Minimum of 3 years of relevant experience in vendor qualification, appointment setting, procurement support, business development, or customer-facing roles.
- Experience working with government-funded projects or vendor ecosystems is considered a strong advantage.
Core Competencies
- Bilingual communication excellence
- Vendor relationship management
- Consultative communication
- Appointment setting and follow-up
- Attention to detail
- Organization and time management
- CRM accuracy and documentation
- Problem-solving and critical thinking
- Accountability and initiative
Compensation & Growth
- Competitive hourly compensation
- Clear KPIs and measurable performance expectations
- Ongoing coaching and professional development
Career growth opportunities into:
- Senior Vendor Success Representative
- Vendor Relations Specialist
- Business Development Specialist
- Compliance Coordinator
- Team Lead
What Success Looks Like
- High-quality vendor pre-qualification and onboarding
- Strong appointment conversion and follow-up rates
- Accurate and complete CRM documentation
- Effective collaboration with cross-functional teams
- Consistent adherence to compliance and company procedures
- Positive vendor experience throughout the qualification process
Who This Role Is For
This role is ideal for professionals who are fluent in French, enjoy building relationships, and excel at structured communication. If you are detail-oriented, proactive, and comfortable guiding vendors through qualification and onboarding processes while working in a fast-paced remote environment, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: R35,00 - R55,00 per hour
Application Question(s):
- What are your salary expectations on an hourly basis (in CAD)?
- Have you previously worked during North American hours?
- Are you willing to work during North American hours?
- Are you comfortable being paid on a monthly basis?
Work Location: Remote
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted Yesterday