Fresh Foods Manager

Details

Closing Date 2026/09/21

Reference Number SHO260914-5

Job Title Fresh Foods Manager

Job Type Full Time

Location - Country South Africa

Location - Province KwaZulu-Natal

Location - Town or City Pietermaritzburg

Job Category Retail

About the role As a Fresh Foods Manager, you are a customer and team role model, providing leadership and directing the highest level of quality service by creating a pleasant and friendly atmosphere while treating every customer and team member like family! You build and embody a positive store culture of trust through honesty, integrity, and respect. Living Our Shoprite Leadership Way means that you actively manage, coach and develop people to build a high performing team. Promoting a good image of the Checkers brand is important to you, which is why you work hard to achieve your department goals by following and implementing company standards (including health and safety requirements), driving customer satisfaction and profitability targets and proactively managing, monitoring and maintaining effective sales of Fresh products, food safety and hygiene standards, people management, capacity requirements, shop floor presentation aligned to merchandise plans and loss control.

What you'll do Manage customer experience and engagement

Fresh Foods people leadership, development, management and administration

Fresh Foods P&L management and reporting

Fresh Foods merchandising, pricing and promotional activity

Fresh Foods stock availability, quality, rotation and loss prevention (money and stock)

Fresh Foods housekeeping and compliance with health & safety, food safety and supermarket operational company policy and procedures

Oversee staff scheduling and WFM edits to ensure operational standards are met whilst simultaneously ensuring effective cost management

Accountable for wastage management

Ensure adherance to recipes, productions plans

Expense management and control

Maintain service levels and operational standards

Report analysis and actioning thereof

Management and overseeing of promotional activity

Account for stock/ingredient stock ledger accuracies, investigate stock ledger discrepancies together with the Stock Admin, identify the cause of shrinkage lines and problem solve to reduce those shrinkage lines

What you bring Requirements

Grade 12 or equivalent (Essential)

Retail Management diploma or equivalent (Desirable)

Two years or more supervisory experience in a retail environment (Fresh produce) with exposure to the Supermarket procedures (Essential)

Driver's Licence (Essential)

Computer literate - MS Office Basic, Supermarket systems and technologies

Knowledge and understanding of:

• Store operations management, promotional planning, merchandising, and stock handling principles

-Financial management and reporting - sales target, profitability and budget planning & control

• Food Safety & hygiene and the OHSA

Building a culture of trust and respect

Learning agiliity

Customer obsession

Ability to deliver results with integrity

Quality orientation with strong attention to detail

A commercial way of thinking with good problem solving skills

Ability to lead, direct and build a high performing team by coaching and developing others

• Listed above are minimum requirements to perform this role.
• Willingness to work retail hours is a standard minimum requirement for supermarket roles.

Policy Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.