Front of House Administrator - KZN

Job Advert Summary

Syntech is a fast-growing technology distributor, and our goal is to improve lives through the innovative technology we bring to the market – from cutting-edge Smart Home and alternative power Technology to the latest innovative gaming gear and commercial electronics. We maintain a challenging work environment with corresponding respect for work / life balance.

We are looking for a Front of House Administrator who will be the welcoming face of Syntech. The purpose of this position is to manage the telephone, reception area, assist customers as well as provide administrative support to the Accounts department.

Minimum Requirements

• At least 3 years’ experience as a receptionist or similar role which included administrative functions
• Matric with a good understanding of accounting principles and functions (N4/N5 Accounting an advantage to provide scope for future expansion of the role)
• The ability to multi-task and work well under pressure
• Good written and verbal communication skills
• The ability to handle confidential information
• The ability to maintain a tidy and organised workspace
• Punctual with strong time management skills
• Ability to work independently, but also as part of a team
• Friendly with a pleasant demeanour

Duties and Responsibilities

Presentation and Call management

• Keep workstation and surrounding areas neat and assist colleagues during break times.
• Present yourself in a professional and friendly manner towards staff and customers
• Answer calls in a professional manner
• Take detailed and accurate messages where applicable
• Transfer calls to the appropriate person / department
• Respond to general customer queries and enquiries where possible

Accounts functions

• Draw missing POD reports from Autopilot (Inhouse system)
• Scan signed invoices into Autopilot. Sort and file signed invoices
• Track missing PODs for CPT and JHB branch - liaising with couriers
• Receive / sign for parcels
• Booking of courier collections, track and follow up on client parcels
• Requesting approval and enter supplier courier expenses on FINCON (Accounting Package)
• Collect drivers’ petrol slips and complete monthly recon
• Other ad hoc tasks delegated from time to time

Admin Functions

• Capture staff time and attendance
• Capture and file staff leave applications