Front of House Manager

Front of House ManagerLead the Floor. Set the Vibe. Create Exceptional Guest Experiences.

We're looking for an experienced Front of House Manager to lead our restaurant team in the heart of Cape Town. This role is perfect for someone who thrives in a fast-paced hospitality environment, has a genuine passion for exceptional service, and knows how to inspire a team to deliver memorable guest experiences every day.

If you're a hands-on leader who enjoys being on the floor, solving problems, and creating an atmosphere that keeps guests coming back, we'd love to hear from you.

Key Responsibilities

• Lead, motivate and develop the front-of-house team.
• Ensure every guest receives exceptional service from arrival to departure.
• Oversee the daily operation of the restaurant, ensuring smooth and efficient service.
• Manage staff rosters, attendance and labour costs.
• Train, coach and mentor team members to maintain high service standards.
• Handle guest feedback and resolve issues professionally and efficiently.
• Work closely with the kitchen team to ensure seamless communication during service.
• Monitor reservations, table management and floor flow.
• Maintain cleanliness, presentation and compliance with health and safety standards.
• Assist with stock control and ordering of front-of-house supplies.
• Drive sales through excellent service, upselling and team performance.

Essential Requirements

• A minimum of 3 years' experience as a Front of House Manager or in a similar restaurant management role.
• Must currently reside within the City of Cape Town. Applications from candidates living outside Cape Town will not be considered.
• Proven experience leading and developing restaurant teams.
• Excellent communication and customer service skills.
• Strong organisational and problem-solving abilities.
• Ability to remain calm and make decisions in a busy, high-pressure environment.
• Experience with POS and restaurant reservation systems.
• Willingness to work evenings, weekends and public holidays.

What We Offer

• Competitive salary based on experience.
• A supportive and energetic team environment.
• Opportunities for professional growth and career development.
• The opportunity to be part of a restaurant that values outstanding hospitality and teamwork.

Ready to Apply?

If you have the experience, leadership skills and passion to deliver exceptional hospitality, and you live in the City of Cape Town with at least three years of restaurant management experience, we'd love to hear from you.

Pay: R18 000,00 - R21 000,00 per month

Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• managment: 3 years (Preferred)

Language:

• english (Preferred)

Location:

• Cape Town, Western Cape (Required)

Work Location: In person