Front Sales Specialist

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

RESPONSIBILITIES

Fully understand and align oneself with Yokogawa’s Goals, Mission and Objectives.

 Fully acquaint oneself with the internal YMA processes, particularly those directly affecting sales activities.

 Contribute to the well being of the company by maintaining positive working relations with colleagues and members of support

structures.

 Familiarise oneself with and display a solid understanding of Yokogawa full range of Products, Solutions and Services.

 Be fully informed about the functions, capabilities and work processes of all business units within the Yokogawa affiliate.

 Execution of the Front Sales Engineer Plan as outlined in the Mission Review Statement and achievement of the key

performance indicators outlined therein.

 Be well acquainted with and regularly informed about activities, developments, opportunities and threats affecting ones

designated sales area.

 Carry out SWOT analyses on major customer base while taking into consideration competitor activities in ones designated sales

area.

 Be responsible for the achievement of the total budget (consolidated across all Yokogawa Business Units allocated to ones sales

area.

 Report to the Regional Sales Manager monthly or as required on business activities, areas of growth and concern.

 Carry out, in addition to day-to-day sales activities, any tasks as deemed necessary by the Regional Sales Manager and respond

positively to any other reasonable request pertaining to the job.

 Be involved in and coordinate to the appropriate extent all Yokogawa sales and promotional activities within ones area to

maintain consistency and effectiveness.

 Maintain the CRM database to regularly reflect accurately all business activities within ones area including:

 New Opportunity entry and qualification (technical evaluation, feasibility) of such.

 Forecasting of appropriately designated opportunities so as to provide an accurate projection of order intake on a monthly

basis, or as requested by the Regional Sales Manager.

 Updating opportunities with a won-lost status.

 Updating the status of assigned tasks (calls, visits, pending actions, communication and sales process tracking).

 Notifying the relevant parties of opportunities where RFQ’s are anticipated and notifications of any duplication thereof.

 Identify, engage and qualify opportunities as early as possible in the project life-cycle. Disseminate information to relevant parties to

facilitate preparation and availability of necessary sales resources (demos, presentations, Product Specialists both local and global and

Specialist resources for promotion and spec-in activities).

 Maintain rapport with customers through continuous touch-time throughout all phases of the project life cycle.

 Assist internal proposals teams in compilation of technically sound proposals.

 Continuously follow up and endeavour to close opportunities as listed above, while harnessing any product/service based

support as required.

 Play a consultative role in providing

area/customer based information to the Marketing department to facilitate objective

product and solution promotion.

 Complete Customer Satisfaction reports as required so as to leverage off positive feedback and facilitate proactive handling of

customer concerns.

 Keep up to date with relevant market performance and competitor activities so as to dynamically evolve ones sales approach.

 Promote the full range of Yokogawa Products and Solutions incl. Field Instrumentation, Production Control & Safety Systems,

Level 3 Solution Suite, Engineering, Project, Life-cycle Services and Training.

 Maintain customer rapport to pave way for future relations and comprehensively reflect Yokogawa values at all times.

 Proactively cooperate with Major Account Managers and participate in MA initiatives within the territory.

 Proactively work with EPC Front Sales by communicating and sharing information regarding EPC project opportunities within

the territory.

 Follow-up all quotations timeously and on an ongoing basis, and maintain accurate records as required.

 Practise and perform proficient approved company and product presentations to customers utilising the available tools i.e.

Power Point presentations, Demo equipment, and Marketing collateral.

 Where necessary perform first line/basic service support to customers at your discretion and in collaboration with the Service

department.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa

about our Employee Referral process!