Fully Remote | Sales Representative - South Africa | BPO/Call Center Experience

Why This Role Exists

We are scaling our Global operations and need high-energy business-to-consumer (B2C) closers to turn warm leads into long term customers. At HelpGrid, you aren’t just making calls; you are the driving force behind our revenue growth and the first point of connection for our clients. If you thrive in a fast-paced environment and love hitting targets, this opportunity is for you.

What You’ll Own

The Full Sales Cycle: Managing warm leads from the initial hello to the final "yes."

Relationship Building: Quickly establishing rapport with prospects to understand their needs.

Strategic Selling: Mastering the art of upselling and cross-selling to maximize every interaction.

Data Integrity: Maintaining a clean CRM to ensure no opportunity falls through the cracks.

What Success Looks Like

First 30 Days: Complete our intensive sales training, master the product scripts, and begin hitting your daily call volume targets.

Day 90 and Beyond: Consistently meet or exceed monthly conversion targets

What We’re Looking For

• Proven Sales Experience: Experience in BPO/Call Center environments preferably supporting U.S. campaigns within industries such as Telecom, E-commerce, SaaS, or similar high-volume sales environments.
• Objection Handlers: You don't see a "no" as a dead end, but as a challenge to find a better solution.
• Tech Savvy: Comfortable navigating CRMs and multiple tools while maintaining a high-energy conversation.
• Strong Communication Skills: Excellent verbal English skills with the ability to adapt naturally to various personas.
• Technical Readiness (BYOD): You have a reliable home office setup featuring a computer with at least an i5 processor (or equivalent), 8GB of RAM, and a stable, high-speed internet connection.

Who Thrives Here

• You’ll do well here if you are:
• Competitive but coachable
• Self-motivated and disciplined
• Energized by targets and incentives
• Positive under pressure
• Motivated to grow your book of business, increase earnings through strong performance
• We work with Representatives who value strong individual performance and professional collaboration

What’s In It For You

• Available: Opportunities for those seeking consistent, high volume assignments
• Fully Remote: Work from the comfort of your home office
• Career Growth: Those who deliver strong results may be considered for additional projects, higher-value assignments, or specialist scopes of work.
• Culture of Recognition: From “Top Performer” awards to shout-outs in our high-energy team huddles, and recognition experiences for top achievers.

Interview Process

• Recruiter Screen: A quick chat to discuss your sales background and goals.
• Mock Call / Roleplay Interview: Show us your skills in a simulated sales scenario. Meet your future leader and discuss the team's vision.

About HelpGrid

HelpGrid is a performance-driven growth partner for eCommerce brands in the health and wellness space. We specialize in abandoned cart recovery, post-sale engagement, and customer support, helping our clients recover 10–15% more revenue from existing traffic. Last year alone, our work generated over $35 million in additional revenue for our clients.

What began as a small support team has grown into a technology-enabled revenue engine. We have built internal tools to optimize customer conversations, scale operations, and deepen engagement, and we are now evolving those tools into software products powered by AI and automation.

Join us and help build the future of remote sales.

We are an Equal Opportunity Employer!

We are committed to equality of opportunity, welcoming diverse candidates, and promoting a work environment free from discrimination on grounds of race, colour, ancestry, national/regional or ethnic origin, religious beliefs, sex, gender identity, sexual orientation, marital status, family status, national origin, age, or physical impairments.