Furniture Sales Representives

A well-established wood manufacturing company situated in Phoenix, Industrial Park seeks to employ the services of a Furniture Field Sales Representative;

• · (African/Black Female, multi-language speaking)
• · Must have cold calling sales and furniture experience.

Duties and responsibilities include but is not limited to;

• Actively scan the market—through industry events, digital channels and direct outreach—to uncover and qualify high-value prospects
• Working seamlessly with design, project management, operations and marketing teams to co-create tailored solutions, accelerate response times and maximize win rates.
• Leading consultative discussions with senior stakeholders, earning their trust and converting conversations into long-term partnerships.
• Navigate complex deal cycles with tenacity
• Overcoming objections
• Gathering client and competitor feedback, translating insights into actionable recommendations that drive continuous improvement
• Provide detailed information on furniture products, including materials, styles, and functionality
• Maintain up-to-date knowledge of current sales and promotions
• Process transactions accurately and efficiently
• Manage inventory and restock displays as needed
• Ensure the showroom is clean, organized, and visually appealing
• Meet or exceed daily, weekly, and monthly sales targets
• Handle customer inquiries and resolve issues and challenges promptly
• Assessing customer needs and preferences to recommend suitable furniture options
• Demonstrating product features and benefits to help customers make informed purchasing decisions
• Providing guidance on furniture measurements, delivery, and assembly
• Maintaining up-to-date knowledge of current furniture styles, trends, and available inventory
• Collaborating with the sales team to achieve individual and departmental sales goals
• Accurately processing customer orders and payments
• Ensuring Customers adhere to payment arrangement, pay on time and maintain a clean and healthy account history /profile
• Providing post-sales support and addressing any customer inquiries or concerns
• Travel within sales territory to meet prospects and customers
• Conduct calls and face-to-face meetings with customers daily
• Build and maintain relationships with new and repeat customers
• Maintain records of all sales leads and/or customer accounts
• Educate customers on how products or services can benefit them financially and professionally
• Sell the company’s products or services to customers within your given territory
• Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs
• Work closely with marketing department to help build the brand
• Devise effective territory sales and marketing strategies
• Analyze data to find the most efficient sales methods
• Meet with customers to address concerns and provide solutions
• Discover sales opportunities through consumer research
• Present products and services to prospective customers
• Participating in industry or promotional events (e.g. trade shows) to cultivate customer relationships
• Monitor competition within assigned region
• Prepare and submit sales reports
• Meeting personal and team sales quotas
• Working with various teams to maximize sales and profits
• Building relationships with customers
• Managing multiple customer accounts at once
• Acting as a reliable brand representative across customers facing interactions
• Spreading awareness about problems and educating customers on how the brands products and services can help resolve them
• Carry out any legal instruction or task assigned by a superior

Job Requirements

• 5 years plus proven work experience as a Furniture Field Sales & Client Support Representative, or in a similar position.
• Excellent verbal and written communication skills
• Outstanding experience in dealing with different personalities
• Excellent phone etiquette and active listening skills.
• Excellent presentation skills
• Ability to meet deadlines
• Ability to deal with stressful situations
• Client-oriented individual and an outstanding problem-solver
• Strong negotiation and sales skills.
• Good numerical abilities
• A keen eye for details.
• Ability to work independently with minimal supervision
• Extensive travel required
• Overtime, holiday and weekend work may be required for job and operational reasons

Educational requirements;

• Grade 12
• Tertiary Qualification in Sales in Furniture Industry and Client Services
• Proven work experience as a Client Support Representative, Client Support Specialist, or a similar position in the Client Service department.
• Advanced Computer and communication skills.
• Speak, read, write English fluently
• Proficient in Microsoft Office.
• Minimum 5 years’ experience within B2B sales in Furniture Industry
• Valid Driver’s License & Own Vehicle
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused attitude with the ability to build relationships.
• Basic knowledge of inventory management and CRM system

Should you not hear from us within 14 days after application, kindly consider your application as unsuccessful.

Pay: R10 000,00 - R12 000,00 per month

Work Location: In person