Gaming Centre Assistant [Weekends - Friday, Saturday & Sunday]

· Assist in scheduling and hosting events and tournaments

· Assist players in understanding game mechanics and features

· Assist with stock-take and update of stock reports

· Coordinate with marketing team for promotional campaigns and updates

· Ensure cleanliness of venue and equipment

· Gather and relay player feedback to Management

· Mediate conflicts between players and enforce community standards

· Meet and greet new customers

· Monitor and report in-game activity for compliance with community guidelines

· Offer guidance and support during game onboarding processes for new players

· Operate booking system

· Provide in-game support and troubleshooting for technical issues

· Provide personalized game recommendations based on player preferences

· Respond to player inquiries

· Sell merchandise and refreshments to customers

· Track, analyze and interpret player engagement metrics and report findings

· Update and manage game knowledge-base, gaming trends, mechanics and FAQs

Pay: R70,00 - R100,00 per hour

Application Question(s):

• Do you have your own reliable transport?

Experience:

• gaming customer-care: 3 years (Required)

Language:

• English (Required)

Location:

• Kempton Park, Gauteng 1619 (Required)

Work Location: In person