General Assistant Cashier (KwaMakhi)- Mariannhill Shopping Centre

Listing reference: 027385 Listing status: Online Apply by: 19 October 2026

Position summary

Industry: Wholesale & Retail Trade Job category: FMCG, Retail, Wholesale and Supply Chain Location: Pinetown Contract: Permanent EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about service excellence? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a KwaMakhi store for a General Assistant Cashier who will report to the Supervisor. This is a fantastic opportunity to start a career in retail.

Job description

Job Purpose:

To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.

• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased.

• To ensure the safe handling of cash at all times.

• To make customers aware of promotions in order to positively affect sales.

• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.

• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.

• To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff

• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Job knowledge:

Essential

• Basic understanding of retail operations, including shelf packing and customer service

• Knowledge of cash handling and till procedures (where applicable)

• Awareness of stock handling, including receiving, unpacking, and rotating stock

• Understanding of customer service principles

• Basic knowledge of health, safety, and security practices

• Familiarity with store routines and procedures

Desirable

• Knowledge of township/low LSM customer needs and buying behaviour

• Basic awareness of loss prevention (shrinkage control)

• Understanding of promotions and product displays

• Familiarity with POS systems or card/cash payment method

Skills:

Essential

• Strong customer service skills

• Good communication skills

• Basic numeracy skills (for cash handling and pricing)

• Attention to detail (pricing, scanning, packing, stock rotation)

• Ability to work under pressure in busy environments

• Good teamwork and cooperation

Desirable

• Basic problem-solving skills

• Ability to identify customer needs and suggest products

• Conflict handling skills

Minimum requirements

Experience

• At least 6–12 months’ experience in retail or a customer-facing role (or willingness to learn)

• Experience in customer service and basic cash handling (advantageous)

Education

• Matric / Grade 12 (or equivalent)

• Basic literacy and numeracy skills

• Short courses in Customer service (Desirable)

• Short courses in Retail basics (cash handling, merchandising) (Desirable)

Competencies:

• Building Relationships

• Dependability

• Delivering Results

• Collaboration

• Influence

• Planning and Organizing

• Resilience

We regret that not all applicants will be interviewed.

We are committed to the principles of Employment Equity.