General Assistant - Drive Thru Yard Department
Brights Hardware
Other, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
***Purpose:***The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring clean and tidy environment and accurate loading of all customers’ products purchased ensuring that the Yard runs efficiently so that no losses of neither stock nor dissatisfied customers occur in order to have customers return to the store increasing sales and profit margins.
KEY RESPONSIBILITIES:
- Loading customers vehicles, delivery trucks and transfer trucks promptly and accurately
- Ensuring that stock is properly stacked and counted
- Assist with pulling of stock for transfers
- Reporting stock shortages
- Reporting stock breakages
- Up keeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
- Assisting customers with excellent customer service and product knowledge
- Bagging of stone/ sand
- Participating in perpetual stocktakes
- Ensuring housekeeping of work area
- Performing any work related tasks as delegated by your superior
REQUIREMENTS:
- Matric or Equivalent
- 1 Year minimum experience in a similar role (preferred)
- Ability to deliver excellent customer service
- Ability to numerically count stock
- Able to work independently and as a team player
- Be disciplined and motivated
- Ability to handle pressure
- Ability to communicate effectively (verbal)
- Physical fitness and stamina
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday