General Clerk (Omni-Channel)
Pepkor Lifestyle
Nelspruit, Mpumalanga
Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Job description
Introduction Retail is no longer just physical or digital—it is unified. Boardmans is leading the industry with an integrated omnichannel ecosystem. We are looking for an organized, systems-savvy General Clerk to manage the crucial intersection where our online store meets our physical brick-and-mortar operations.
Position Purpose The General Clerk (Omni-Channel) acts as the operational heartbeat of our physical availability strategy. You will be responsible for ensuring zero friction across our point-of-sale systems, executing the seamless fulfillment of online click-and-collect orders, processing specialized credit and cellular transactions, and managing customer repairs/returns with ultimate accuracy.
Key Responsibilities
- Omni-Channel Order Management: Monitor, pick, scan, pack, and securely manage online orders for the store’s Click-and-Collect desk and coordinate "Endless Aisle" customer checkouts.
- Transactional Rigor & Cashups: Execute standard POS checkouts, capture manual transactions electronically within 24 hours, and balance daily shift cash-ups with zero variances.
- Credit & Cellular Vetting: Assist consumers with financial applications, verifying required legal documentation in strict compliance with the National Credit Act (NCA).
- Reverse Logistics & Repairs: Coordinate internal and external customer repair logs and vendor credits strictly within service level agreements (SLAs).
Requirements & Competencies
- Education: Matric (Grade 12) absolute requirement.
- Experience: 2–3 years in a fast-paced retail cashier, financial admin, or e-commerce fulfillment environment.
- Systems & Compliance: Familiarity with modern retail POS/ERP software (SAP advantageous) and compliance standards (NCA, CPA, FAIS).
- Behavioral Competencies: High attention to detail, following instructions and procedures, and coping well under operational pressures.
Good to know
What does this admin job pay?
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Do I need experience for admin jobs in Nelspruit?
This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
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Found on Linkedin · Posted 2 days ago